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Subaru of Hilton Head - Service Center

Hardeeville, SC

4.9
377 Reviews

377 Reviews of Subaru of Hilton Head - Service Center

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August 16, 2022

Good service. Good timing. Good communication. Reviewed diagnostic codes but kept and open moms on ideas for fixing vehicle. More

by Tonyalfieri1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and charles
Aug 20, 2022 -

AutoNation Subaru Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 13, 2022

This was an excellent Service Department experience, as usual. Charles Francis is an exceptional asset to AutoNation Subaru. He is thorough, professional and a gentleman in every respect. Everyone at the More

by mamorgan47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
Aug 18, 2022 -

AutoNation Subaru Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2022

Spencer kept me aware of what was going on with service for my car. Car was ready without undo wait. He even helped me find a discount coupon. Very pleased with service. More

by merrickds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
Aug 18, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

service time inaccurate, written on entrance door, utterly disappointed and disgusted, by the lack of qualified technicians, having to wait nearly 4 hrs for minor incidents of replacing battery and More

by biarritz41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Skyler
Aug 15, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (843) 962-9813 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 11, 2022

Every time I bring my car in for service, the staff is friendly, professional and courteous. I have only good things to say about this dealership! More

by akmfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles and Carter or Spencer. Not 100 percent sure of the names.
Aug 15, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 11, 2022

Excellent work, completed right on time. Service reps very friendly and helpful. Waiting area very nice. More

by Ted Panayotoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Charles
Aug 15, 2022 -

AutoNation Subaru Hilton Head responded

Hello Ted, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 09, 2022

The service department is always great - responding quickly to what is needed for the service More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 12, 2022 -

AutoNation Subaru Hilton Head responded

Cindy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Hilton Head. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 04, 2022

Four hours waiting for an oil change, new air filter, tire rotation, in a frigid waiting room. Time to switch brands and move on to another dealer? Nothing like Subaru dealer in Torrington, CT! More

by briggs.eeb
Friendliness
Recommend Dealer
No
Employees Worked With
Not relevant/
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Hilton Head. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (843) 962-9813 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Aug 20, 2022 -

briggs.eeb responded

Traveling in New England. Back in Oct. EEBriggs

August 04, 2022

Recently took my Forester in for yearly check up. Service department and everyone was very professional and friendly. Nice waiting area also, tv and some refreshments. Highly recommend ! More

by alanvov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2022

Spencer and Charles are always a treat to work with even though I have a fleet vehicle, I still feel like a VIP! More

by Diane Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Charles
Aug 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi Diane, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

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