Subaru of Hilton Head - Service Center

Charles Francis is the best, my wife takes the Outback for service and Charles is always very friendly, professional and addresses any concerns she may have as she is the primary driver of the Outback. S for service and Charles is always very friendly, professional and addresses any concerns she may have as she is the primary driver of the Outback. Service is done in a timely manner. My wife had another great experience. Charles makes the experience great. More

We were greeted at the door and given water to drink, The car was ready when we were told it would be. They do a great job. The car was ready when we were told it would be. They do a great job. More

If I could rate 10 stars I would. This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pi This is by far the best dealership I have ever dealt with. The original sales experience over 1 1/2 years was excellent. No hassles or pushy sales pitch. Ben was my sales rep and a great person to work with. I have now had 3 service visits and the service department team is top notch. Easy to schedule and the Service reps are right on the ball when you get there. Clean comfortable waiting area while the vehicle is being serviced and communication updates are great. I couldn't ask for a better service experience. They even welcome my old dog and make him feel right at home More

The service department is excellent. They start their appointments on time, they complete the requested work well (no return visits needed). They start their appointments on time, they complete the requested work well (no return visits needed). More

Excellent dealership. Outstanding, outstanding customer care. Highly recommend Subaru - as well as AutoNation Subaru (& Gwinnett Subaru is also AMAZING)... The common thr Outstanding, outstanding customer care. Highly recommend Subaru - as well as AutoNation Subaru (& Gwinnett Subaru is also AMAZING)... The common thread is that the people working at both of these dealerships (in sales & service) are really good people - they are caring, kind, professional humans. Kudos Subaru. Making the world a better place! More

Very polite and through technician waiting area is clean and quiet so you can read while you wait there is a complimentary snack bar the car is delivered back on time and clean thank you and quiet so you can read while you wait there is a complimentary snack bar the car is delivered back on time and clean thank you More

Charles is always very helpful and keeps me well informed. My Outback has 240,000 miles on her and he keeps it going great informed. My Outback has 240,000 miles on her and he keeps it going great More

Great customer service. Only downside is that you have to schedule way in advance. They must be good to be that busy! Only downside is that you have to schedule way in advance. They must be good to be that busy! More

Good dealership. Charles is the best. I have never had complaint but I thought windshield wiper was covered under 36 month warranty but I was charged over 100 dollars Charles is the best. I have never had complaint but I thought windshield wiper was covered under 36 month warranty but I was charged over 100 dollars for replacement.My previous Outback they were replaced at no cost during the warranty. More

Great meet and greet, good waiting area, snacks and drinks. Spencer is knowledgable and cares drinks. Spencer is knowledgable and cares More