Subaru of Hilton Head - Service Center

From the purchase of my Forester to the first service, I immediately felt like family, I can't put into words the feeling of knowing you are walking into a business that is looking out for you, your car a immediately felt like family, I can't put into words the feeling of knowing you are walking into a business that is looking out for you, your car and your wallet. Charles in service is one of the best humans I have ever met, and that's saying something because I am a Dog person! More

I moved here from Maine where Patriot Subaru was excellent. I expected every Subaru dealership would be the same. Not even close. I was misinformed a few times during the sale and I was never offe excellent. I expected every Subaru dealership would be the same. Not even close. I was misinformed a few times during the sale and I was never offered the enhancements I was looking for service. I wanted and believed I received Subaru complete service coverage but I was sold a different deal where my oil changes are covered but nothing else. I am guessing the salesperson made more money on this outside of Subaru deal. When my lease is up I will be leaving Subaru and thanks to this dealership I will be much more aware of protecting my interests and not the salesperson. More

Good customer service, staff is very friendly. Service was completed in a thorough and timely manner. Service was completed in a thorough and timely manner. More

Spencer was beyond helpful. The team squeezed me in on a busy Saturday morning. I had a nail in my rear tire and I needed to drive 800 miles on Sunday. Spencer reassured me i The team squeezed me in on a busy Saturday morning. I had a nail in my rear tire and I needed to drive 800 miles on Sunday. Spencer reassured me it would take an hour but they'd squeeze me in and be certain I was safe. I am relocating to the Bluffton area in Autumn 2022 and I will certainly look forward to using this dealership as my primary dealer/servicing department on my 2018 Subaru Impreza. I am the original owner, the servicing department of the originating Subaru dealer has done all the maintenance. My hope is to keep this vehicle in the hands of Subaru maintenance only! So happy to know that I can! More

Great service. Spencer was outstanding. Quick service time. Greay lo ation with quality workshops always a pleasure to visit Subaru at auto nation. Thank you all M Spencer was outstanding. Quick service time. Greay lo ation with quality workshops always a pleasure to visit Subaru at auto nation. Thank you all Mr. Edmiston . More

Unable to fix AC temperature control. Have to return for a loner car in mid July. Do not know how to fix climate control. Staff has been trying without success. It seems nobody has Have to return for a loner car in mid July. Do not know how to fix climate control. Staff has been trying without success. It seems nobody has seen this problem before. New 2022 Forester Touring. Turned in 2019 Forester. Never had a problem like this. Too long to take care of the problem on a new car. AutoNation and/or Subaru need to fix this problem. More

The dealership is always clean and neat. The staff is kind and helpful. The service is right on time! The staff is kind and helpful. The service is right on time! More

The service at AutoNation Subaru Hilton Head is always exceptional. The Service Advisor, Charles Francis, was friendly, courteous and informative. My car was returned ahead of the scheduled timeline. exceptional. The Service Advisor, Charles Francis, was friendly, courteous and informative. My car was returned ahead of the scheduled timeline. More

Good service, completed on schedule and waiting area was comfortable with snacks and coffee etc. comfortable with snacks and coffee etc. More