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Subaru of Hilton Head - Service Center

Hardeeville, SC

4.9
378 Reviews

378 Reviews of Subaru of Hilton Head - Service Center

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May 07, 2022

I have always had a pleasant experience every time I have had any business with Subaru. I even showed up a day early for my oil change but was taken care of anyway, with a smile no less. More

by bethtodd655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
May 09, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 06, 2022

The service department is excellent - Charles and Spencer do a great job scheduling and making sure the job is done to satisfaction. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 09, 2022 -

AutoNation Subaru Hilton Head responded

Hi Cindy, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 02, 2022

Great customer service, comfortable waiting area with TV, drinks and snacks. Third time getting the Outback serviced here. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spenser
May 05, 2022 -

AutoNation Subaru Hilton Head responded

Hi Scott, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2022

Excellent, timely service Very satisfied. I travel to this dealer rather than a closer one, because of their competence and quality More

by 17bcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 05, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2022

Great people. Quick and better price than expected. Spencer was helpful and kept me informed of progress. More

by brisker_guffaws.0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 05, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 30, 2022

They need more cars to sell but the service department is great. Spencer does a really good job of keeping you informed of your vehicles progress and there are ample snacks available while you wait. Bathroom More

by Tdeancox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 03, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2022

Spencer and Charles always welcome you to the service department and treat you like old friends. They are both knowledgeable and professional and describe procedures to be performed and costs involved. More

by mac29909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 03, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2022

Service was thorough and customer service excellent! Felt like the care and safety if my car was important! More

by Pat.phillips20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 03, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2022

Pleasant experience, even as I waited in the lobby. But, I had been told that the service would take 3 hours and it was just less than that. Charles also came out a second time and fixed my clock as More

by Distant owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles and the other customer service person who came to check me in as Charles was busy.
Apr 30, 2022 -

AutoNation Subaru Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 26, 2022

They seem to have technical problems with communication system. Don’t know cause of this but it is not customer friendly. Special part ordered but not correct for installation means another trip and waitin More

by vbell55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Carter
Apr 27, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (843) 962-9813 -- we hope to hear from you soon.

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