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Subaru of Hilton Head - Service Center

Hardeeville, SC

4.9
377 Reviews

377 Reviews of Subaru of Hilton Head - Service Center

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April 17, 2022

Visit was very pleasant Charles was wonder such a nice man so polite the wait was very comfortable More

by Vivp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Ben Thomas
Apr 17, 2022 -

Vivp01 responded

Great

April 16, 2022

The staff is always very helpful and friendly. It is always a pleasure to wait for my car to be serviced More

by kplocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
Apr 19, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 16, 2022

Very helpful at check in and information about what service was done to my car. They try to get you in and out of there as soon as possible. More

by ddberger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the dealers or management department. Just Spencer Carter who checked me in at the counter and checked me out.
Apr 20, 2022 -

AutoNation Subaru Hilton Head responded

Hi, We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2022

The staff in particular Charles Francis was very friendly and attentive. Long wait but worth it. More

by gthompson38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
Apr 20, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to Charles here at AutoNation Subaru Hilton Head! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2022

Very quick, very competent, very friendly service from Spencer in parts and service. He said I’d be out in an hour. One hour later, I was on the road. More

by Don.r.skwar@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash and Spencer (parts/service); Jeremy sales (lease). All excellent.
Apr 19, 2022 -

AutoNation Subaru Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 14, 2022

Great service and salesman, non- repairable tire due to screw into sidewall. Service department took me in without an appointment and had matching tire for my Outback. More

by pwillmercer80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Thomas & Spencer Carter
Apr 17, 2022 -

AutoNation Subaru Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2022

Everyone is so nice and friendly! They were finished earlier than they told me. They are very pleasant as they tell you the price! It seemed expensive but they are nice. More

by Linda A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
Apr 12, 2022 -

AutoNation Subaru Hilton Head responded

Hi, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2022

I’m older than dirt and have never taken a car to a dealership for service. Mr. Charles Thomas and his team are the freaking bomb! Even their prices are reasonable. Dig this…. They also offer free v More

by bruce.wayne.clemens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Thomas
Apr 11, 2022 -

AutoNation Subaru Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2022

We bought our Subaru here and use them for all our service! Excellent customer service More

by debbiebarrett29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Bock, Gerry Cyr
Apr 06, 2022 -

AutoNation Subaru Hilton Head responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2022

Customer oriented and (service) wait times are not too long! They pay attention to details! More

by James.Marrotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
Apr 08, 2022 -

AutoNation Subaru Hilton Head responded

Hi James, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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