Subaru of Hilton Head - Service Center
Hardeeville, SC
378 Reviews of Subaru of Hilton Head - Service Center
Dropped my WRX off the day before my appointment. Charles had my vehicle in the shop before my appointment time and it was done before I even left work. Charles had my vehicle in the shop before my appointment time and it was done before I even left work. More
My service representative was warm and friendly, my car service was completed within the predicted time, and the findings were fully and understandably explained to me. Very pleased overall! service was completed within the predicted time, and the findings were fully and understandably explained to me. Very pleased overall! More
Spencer always takes good care of me, just like Charles did many times before. Spencer is customer-focused and very thorough. He explains what's going on to me in terms that I can understand. He lets me kn did many times before. Spencer is customer-focused and very thorough. He explains what's going on to me in terms that I can understand. He lets me know when there is any delay in how long my car will be "in". My only complaint about the new Auto Nation is the reminders that I received for my service. I received no fewer than eight reminders, via every possible method - phone, text, email. I do not require 8 reminders. I am one of those people who actually honor their appointments, so one or two reminders will suffice. Hopefully there's a way to adjust that filter in their system. More
They do everything to make sure you are happy… I had a bad tire and they were booked… but said if I could wait, they would try to work me in .. they did… Charles at service is fantastic and Steven in part bad tire and they were booked… but said if I could wait, they would try to work me in .. they did… Charles at service is fantastic and Steven in parts is super also… very pleased ever time I go there More