Subaru of Hilton Head - Service Center

Both Charles and Spencer have both been great to deql with on all of my appointments. Charles was extremely helpful in my purchase of tires. He is the reason I purchased them fron you. Since moving here with on all of my appointments. Charles was extremely helpful in my purchase of tires. He is the reason I purchased them fron you. Since moving here over two and a half years ago I have all of the service on my Forester done with him. He is excellent at his job, and taking care of me is his number one priority. He is honest and trustworthy, very great attributes that are hard to find in dealing with service people today. If I was in the market for a new Subaru the only reason I would buy one is Charles. He is one of a kind. Thank you, More

installed under carriage on my Crosstrek. On time, keep me apprised. Service Dept A plus me apprised. Service Dept A plus More

I bought my Subaru Outback from this dealer in 2014. I have been pleased with my car and the extraordinary service of this dealer ever since. Though it has changed ownership a couple times, fortunately th have been pleased with my car and the extraordinary service of this dealer ever since. Though it has changed ownership a couple times, fortunately the service advisor Charles Francis has been there the entire time. He’s incredible! Having retired from the customer service industry, I value great service and appreciate how difficult it can be. Charles is always professional, friendly and knowledgeable. I follow the recommended service schedule, and I trust Charles to guide me along the way. Thank you Auto Nation! More

Went out of their way to help in a travel emergency; repairing the car with a timely turnaround. repairing the car with a timely turnaround. More

Sincerely friendly and attentive!Ask questions makes you Sincerely friendly and attentive! Ask questions makes you feel like family Ben Thomas is always asking how everyone is Sincerely friendly and attentive! Ask questions makes you feel like family Ben Thomas is always asking how everyone is More

My WRX needed an oil change and tire rotation. Charles was great at getting me in and out and having service check for any additional needs. Cabin filter was also replaced. Appreciated the 25% off coupon! was great at getting me in and out and having service check for any additional needs. Cabin filter was also replaced. Appreciated the 25% off coupon! Keep those deals coming my way! Thanks. More

Charles is a wonderful service advisor. He explains how long the service is expected to take and has been very accurate. He goes over the inspection sheet throughly and answers any questions I may have. Th long the service is expected to take and has been very accurate. He goes over the inspection sheet throughly and answers any questions I may have. The waiting area is very nice with beverages and snacks available. More

Took in to get my car serviced. Waited in the lobby comfortably. Lobby was very clean and very well stocked up with complimentary refreshments.The staff was very attentive. Overall had a great experien comfortably. Lobby was very clean and very well stocked up with complimentary refreshments.The staff was very attentive. Overall had a great experience. More

This dealership and especially Charles Francis in the service dept is amazing. I've has Subarus for companys cars for several years and always bring it to this dealership and service dept for all my need service dept is amazing. I've has Subarus for companys cars for several years and always bring it to this dealership and service dept for all my needs, Charles especially is incredible at listening and fitting me to get problems especially taken care of. His customer service dedication is impressive and really sets the std for all Customer service reps . More

The service reps provide exceptional service. I purchased my current 2019 Crosstrek at this dealership and have been extremely pleased. my current 2019 Crosstrek at this dealership and have been extremely pleased. More