Subaru of Hilton Head - Service Center

Service department delivers as promised. Top quality techs. Everyone is professional courteous caring and prompt techs. Everyone is professional courteous caring and prompt More

It’s a very friendly place and atmosphere setting was very nice and clean. And the service desk were very friendly and helped keeping you comfortable and informed. very nice and clean. And the service desk were very friendly and helped keeping you comfortable and informed. More

With the change in ownership I was concerned about AutoNation maintaining the Peacock level of excellence. So far AutoNation has met the same level of excellence. AutoNation maintaining the Peacock level of excellence. So far AutoNation has met the same level of excellence. More

Our yellow lab was greeted by everyone in the Subaru showroom while we waited for our car to be serviced. A good experience for all. showroom while we waited for our car to be serviced. A good experience for all. More

Charles was great. Explained everything and car was serviced in the timeframe they anticipated so I was very pleased. Had the 120k service. Car always has run great. Will absolutely buy another Subaru serviced in the timeframe they anticipated so I was very pleased. Had the 120k service. Car always has run great. Will absolutely buy another Subaru More

Completed my Starlink update right on schedule as promised. Service staff professional, friendly and knowledgable. Car washed and vacuumed. promised. Service staff professional, friendly and knowledgable. Car washed and vacuumed. More

Always feel like a valued customer. Everyone is so nice and concerned for my satisfaction. and concerned for my satisfaction. More

Charles Francis is the BEST service advisor! The experience I had with him and this service department on our first Subaru helped us make our decision to purchase a second Subaru! Charles provides experience I had with him and this service department on our first Subaru helped us make our decision to purchase a second Subaru! Charles provides superior professionalism and attention to detail, and is a genuinely nice guy! I am confident that my cars are well taken care of by this service department. More

Came for a 60k maintenance which I was told was $600 only to find out now it was over $700 with the new owners. I was greeted by: “I understand you have a coupon” so I guess they knew my name? Said my car wo to find out now it was over $700 with the new owners. I was greeted by: “I understand you have a coupon” so I guess they knew my name? Said my car would be done between 2-3. Got a call back from Spencer around 3 that brake pads needed replacing. Seemed a bit odd as I just had 4 tires put on about 1000 miles before and they didn’t notice it then. $299 for that which is the top of the price range. I had a 25% off coupon that was mailed to me. He told me car would be ready about 4:30. Got there and waited until 5:20 and finally left without my car. Paid $876. Neither of my visits to service offered an update of any maintenance issues or what they did for the amount of $ I paid. Seemed a bit slimy. I just bought my first Subaru but the service is not impressive. I will need to read my invoice to find out what I paid for. Have always had Toyota and Lexus products and service and their service levels are 3 steps above this. I will have a hard time going back. More

On time beginning to end including wash. $ as presented to me Fixed minor problem. New owners. Much better to me Fixed minor problem. New owners. Much better More