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Subaru of Hilton Head - Service Center

Hardeeville, SC

4.9
378 Reviews

378 Reviews of Subaru of Hilton Head - Service Center

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December 14, 2021

Excellent service. Charles is friendly and kept me updated on the status of the work needed to be done and how long it would take. Excellent personality. Best service ever. More

by Bechelli74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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Dec 14, 2021 -

Bechelli74 responded

Wonderful service from Charles. Clean waiting area. Kept me posted on my car while I waited. GREAT SERVICE.

Jul 20, 2022 -

Bechelli74 responded

I can not say enough about the GREAT SERVICE this team provides. Charles Francis greets you, always with a smile. Charles keeps me updated on my service and makes sure everything is in order when I leave. Steve (front office) sorry didn’t get his last name. Helped me out GREATLY!!!!!!! I had an emergency and he got me in. I will only drive a Subaru and I will ONLY deal with this team. Their commitment to great service is beyond!!!! The waiting area is ALWAYS clean and fully stocked, should you want a snack or beverage. I can go on and on about this OUTSTANDING TEAM. Purchase a Subaru here and you will see for yourself. Thanks guys👍

December 14, 2021

Great service, Charles was respectful, courteous, and efficient. Surprised by valet service - truly appreciated! Would have been nice to get scheduled earlier, but part was not available. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles and valet driver, car wash attendant and mechanics!
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December 13, 2021

Excellent experience as always. Charles and the rest of the service group are among the best I've ever dealt with whether a large repair or small. Never had anything but the very best results at AN Subaru More

by johnharpersc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
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December 13, 2021

Charles Francis best service consultant and is the reason why I bring my 2011 Legacy here to be serviced! More

by eleanordircks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
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December 09, 2021

Service rep very helpful and great knowledge . Was kind and professional. Love the car wash too More

by gjstarlight4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Carter
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December 08, 2021

Convenient location with comfortable showroom and clean bathrooms. Friendly, knowledgeable, professional staff. Car was washed and interior sanitized. More

by mdreuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff
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December 08, 2021

All Subaru staff took care of my car service with kindness and courtesy. Car was serviced in a timely manner, always a pleasant visit. More

by oakforest9597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer, Charles
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December 08, 2021

Greeted with a smile upon entering service dept... Received prompt attention.. Warranty part in stock More

by pjduda111zippitty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles
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December 08, 2021

Charles was so helpful and friendlyHe explained what Charles was so helpful and friendly He explained what needed to be done for 60,000 mile. He called as soon as the service was completed More

by JWhiteside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Francis
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December 06, 2021

Excellent service consistentlyStaff very helpful and Excellent service consistently Staff very helpful and courteous Questions answered clearly Reviews what was done Nice environment More

by ravel711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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