Subaru of Hilton Head - Service Center

I bought my first Forester in 2017 From Subaru Hilton Head. It was a great experience, the people were friendly and helpful. I traded in the 2017 Forester this year for a 2021 Forester, Jeremy was my Head. It was a great experience, the people were friendly and helpful. I traded in the 2017 Forester this year for a 2021 Forester, Jeremy was my sales man and he was great. Nice, no pressure, tried to do his best to get me the best deal. I was there on 11/30 for maintenance, Spencer, the service manager, was very friendly and professional. Everyone remembers you and it is like a family. I can't say enough good things about this place. 100% of my interactions with this company since 2017 have been positive! With maintenance, you always know what they are doing as they update you regularly if you are waiting there. More

Work listed as complete on invoice still hasn't been done. Over 1 week and I still haven't heard back from dealership when work will be completed. done. Over 1 week and I still haven't heard back from dealership when work will be completed. More

New to the area; first visit. Charles Francis couldn't have been more helpful. Explained all work being done, showed me around, even mentioned the nice little cafe at the Chrysler dealership. He kept me i have been more helpful. Explained all work being done, showed me around, even mentioned the nice little cafe at the Chrysler dealership. He kept me informed during my wait. Very courteous and thorough. More

They are pleasant helpful and explain things so I can understand. The best Hot Chocolate understand. The best Hot Chocolate More

Charles always takes good care of me and my car. Very professional and keeps me informed for the entire process. professional and keeps me informed for the entire process. More

We continue to be well pleased with Charles and the service the dealership provides us. service the dealership provides us. More

They always try to accommodate my days. When I needed four new tires the associate in service worked me in although they were currently scheduling after Thanksgiving so I would be safe on my trip out of four new tires the associate in service worked me in although they were currently scheduling after Thanksgiving so I would be safe on my trip out of state. More

Have done business here for over 6 years. Like the people and service received, however communicating with service has been at best a failure for the past 4-5 months. Calls not returned, put on hold, people and service received, however communicating with service has been at best a failure for the past 4-5 months. Calls not returned, put on hold, no one picks up. When asked why, I get reasonable reasons, but it has not been as good a relationship as the first 5 years. More

Love Steve, Love Charles. They know my Baja is my baby and take good care of her for me. and take good care of her for me. More

Convenient and efficiently managed. I’ve worked with Charles Francis for years. He always courteous and accommodating. Charles Francis for years. He always courteous and accommodating. More