Subaru of Hilton Head - Service Center
Hardeeville, SC
376 Reviews of Subaru of Hilton Head - Service Center
Took my car in for routine service. I experienced exceptional customer relations and communications from the dealership while they took care of my car. exceptional customer relations and communications from the dealership while they took care of my car. More
My first experience at this dealer was excellent. Responsive to my needs and time constraints and helpful information and advice on maintaining my Outback. Car was returned very clean. And bes Responsive to my needs and time constraints and helpful information and advice on maintaining my Outback. Car was returned very clean. And best of all the charges were quite reasonable. More
Brought our Outback in for the Airbag recall. The time was just what they said it would be and we had a new Outback to use while our car was serviced. Another great visit with the Peacock Team. was just what they said it would be and we had a new Outback to use while our car was serviced. Another great visit with the Peacock Team. More
The folks at Peacock Subaru go out of their way to ensure customer satisfaction! All repairs were completed in a timely fashion. They even washed my car! customer satisfaction! All repairs were completed in a timely fashion. They even washed my car! More
The service team is friendly, knowledgeable, informed and very professional. They determined the issue with our tire and met the timeframe for completion as promised. very professional. They determined the issue with our tire and met the timeframe for completion as promised. More
Spencer did a great job ordering our new tire and having it shipped from Indiana. Was polite and informative. Will ask for Spencer on our next visit. it shipped from Indiana. Was polite and informative. Will ask for Spencer on our next visit. More
Service-It took four tries to complete the work-over two months. A lot of miscommunication. When it finally happened the problem seems to be resolved. months. A lot of miscommunication. When it finally happened the problem seems to be resolved. More
The staffs have an excellent customer service,very knowledgeable and respectful. I would recommend this dealership to my friends and relatives. Very nice waiting area with lots of snacks. knowledgeable and respectful. I would recommend this dealership to my friends and relatives. Very nice waiting area with lots of snacks. More
Got to my 1 o’clock appt at 12:45. Told the gentleman I had to be on the road back no later than 2. He said no problem I’d be done no later than 2. Also requested—per the Outback 3.6 manual—synthetic o had to be on the road back no later than 2. He said no problem I’d be done no later than 2. Also requested—per the Outback 3.6 manual—synthetic oil. He said they always use conventional in Outbacks. I asked for Mobile One. He said they had Castrol. I agreed to the Castrol synthetic oil. At 2:35 my car was done. On the receipt it clearly says conventional oil. I explained to the young lady I specifically wanted synthetic. She said that the receipts always say bulk conventional, but she would check in the back to make sure I got the synthetic. Sure enough, she said the techs in the back said I got the synthetic. Sure. So not done in the promised time with the product I wanted per Subaru recommendation. More