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AutoNation Subaru Hunt Valley - Service Center

Cockeysville, MD

4.9
402 Reviews

402 Reviews of AutoNation Subaru Hunt Valley - Service Center

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September 01, 2021

Check engine light came on with less that 5000 miles on the vehicle - took three trip to AutoNation to result the issue. Turned out to be a rodent nest on the fuel tank. Tank was replaced - waiting for ins More

by neal.smalley
Recommend Dealer
Yes
Employees Worked With
Bryan Williams - I was informed weekly of the progress/status.
August 30, 2021

They offered to wash and vacuum car but they barely cleaned the floor mats and they only squirted the car down with water, not washed. More

by Habort
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
August 30, 2021

Incredible service , great staff, willing to help put and figure a solution More

by Sfischerhuettner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 30, 2021

George, my service writer was so accommodating. He greeted me promptly when I arrived and processed my service within a reasonable amount of time. The waiting room was comfortable, clean, and allowed More

by glendachernoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 29, 2021

They keep good service records. Appointment times flexible. Waited at dealership was friendly, comfortable and clean. They asked if other items needed attention & accepted my coupons. More

by jandemac@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Swart
August 27, 2021

Did the oil change and tire rotation in time promised. Very courteous. No surprises. Yes, on time as promised . courteous staff Clean safe wait area. Helpful staff. Will return for future service More

by Forrester18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall names
August 27, 2021

Thought they did a really good job diagnosing an overheating issue I had. They found a plausible explanation for the issue and pressure tested my coolant system to confirm no leaks. More

by outback95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Russo
August 25, 2021

Joe was extremely helpful and very knowledgeable in handling our recent service request Price was a little high for reg oil even with our 25 percent off More

by Robert Koch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe service advisor
August 24, 2021

They are kind and courteous and they seem to be honest about what needs repairs. More

by Dperoutka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
August 23, 2021

Joe handled my service visit very efficiently and I was finished actually before the car was promised. I always am impressed at the friendly and helpful service staff here. More

by Badger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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