AutoNation Subaru Spokane Valley - Service Center

Cannot say enough about how professional and customer oriented the service staff was. Quickly reviewed what type of service and any additional concerns and seems before I could even get through my email oriented the service staff was. Quickly reviewed what type of service and any additional concerns and seems before I could even get through my email and news that my car was ready to go. Funny how an hour goes by so fast, especially with fresh coffee and a donut. When finished, Megan came to get me, went over the service and I was on my way home before I knew it. Thank you your professionalism and customer service. More

have had my car serviced there since I purchased it. Work has always been done well. Work has always been done well. More

Rachel had excellent customer service! She was welcoming, prompt in her follow ups, and went the extra mile for me when I had a manufacturer recall on my Ascent. She also provided a loane She was welcoming, prompt in her follow ups, and went the extra mile for me when I had a manufacturer recall on my Ascent. She also provided a loaner for the time being. Thanks Rachel! More

Needed to have our car serviced. Spouse got sick and was not able to pick me up from the drop off. Dealership was able to provide a courtesy drop off and pick up. Service Representat Spouse got sick and was not able to pick me up from the drop off. Dealership was able to provide a courtesy drop off and pick up. Service Representative and check in representative were kind and thorough. Always been a pleasure to work with them. More

Two and a half hour to due an oil change and a tire rotation xxxx pore service rotation xxxx pore service More

great megan my service rep did a good job like the waiting area. staff are friendly waiting area. staff are friendly More

Jeremy is a Superstar! Willing to go the extra mile. He is Very knowledgeable & an excellent communicator. Very hard working young man. Needs a raise! Willing to go the extra mile. He is Very knowledgeable & an excellent communicator. Very hard working young man. Needs a raise! More

Usually they are pretty good. They scheduled my car for service, but did not have the parts they were supposed to install on hand. I have to reschedule whenever they receive the n They scheduled my car for service, but did not have the parts they were supposed to install on hand. I have to reschedule whenever they receive the necessary parts. Initially, I had to wait about 3 weeks to get scheduled in. Still waiting to hear when the parts arrive. Very frustrating. More

All new management team at service desk. Kind but slow and inexperienced left me feeling Unconfident Kind but slow and inexperienced left me feeling Unconfident More

Prices have gone up, but they still have quality care! Always friendly and willing to help! Always friendly and willing to help! More