AutoNation Subaru West - Service Center

We bought our first subaru about 7 months ago and were very satisfied with the service during our sales process. Last night we had to have our car towed to the dealer as the transmission started to have very satisfied with the service during our sales process. Last night we had to have our car towed to the dealer as the transmission started to have major problems (at only 48,0000 mi). We received the cold shoulder upon dropping our car at the dealer for service. Finally the towing company had to give us a ride home as we do not live near family or friends. This morning we called at the time service was supposed to be open, and two hours later they still "are not answering". The receptionist at the dealer is rude and unhelpful. I am extremely dissatisfied with the service when we need it the most. Every time I call for service appointments or questions they have been helpful, but when you actually need to use the overpriced warranty, the dealer is rude and unhelpful. I would not recommend this dealer. They are great at selling the car, but terrible at providing service after the sale. DON'T BE FOOLED! More