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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
2,231 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,232 reviews

December 22, 2022

Autonation Toyota Service Department provided great customer service with friendly and caring staff available to meet all of your needs! More

by MM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Asghar Tremasi
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Dec 27, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 21, 2022

Anthony was Helpful, my service was completed on time. Shuttle to Mall is convenient. I will go again to same dealership More

by mistryd2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 25, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

Very disappointed to pay 40K for a vehicle to find out that floor mats were not included after picking up the car More

by RUSS.RICHEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
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Dec 23, 2022 -

AutoNation Toyota Cerritos responded

Hi Russ, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you would be willing to give us another chance in the future, please reach out to our General Manager at (562) 802-4000. We would appreciate the chance to turn your experience around.

December 20, 2022

Service was good and fast yesterday. All the staff, especially Nathalie, who handled the service was very helpful and courteous. More

by hcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathalie
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Dec 23, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 17, 2022

Friendly and efficient staff, listened to what I was looking for and didn’t disappoint! More

by Jandkhecker
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sang
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Dec 20, 2022 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2022

Excellent service at Auto Nation Toyota Cerritos All the staff is very friendly and helpful ! More

by MRivas341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad
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Dec 20, 2022 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 13, 2022

Service advisor, David Kwon, was friendly and professional - he explained in a courteous manner the work that needs to be done for the car check up. More

by j9_aguilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
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Dec 14, 2022 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 13, 2022

Muy buen servicio siempre y trato muy amable siempre responden mis dudas sin problemas gracias More

by Edith Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Frías
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Dec 16, 2022 -

AutoNation Toyota Cerritos responded

Hola Edith, nos exigimos mucho a nosotros mismos así que es gratificante saber que tuviste una gran experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Cuídate en la carretera!

December 13, 2022

I waited 4 hrs for an oil change from 9 am till 1230 pm. Never thought an oil change would take this long and they weren't even busy More

by Guadalupe
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't remember name at this moment
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Dec 15, 2022 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 13, 2022

Thank you for the sale of this vehicle it was ok to drive but I was interested in a new vehicle from Toyota I thank you for a good service More

by jose millan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan ortiz
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Dec 14, 2022 -

AutoNation Toyota Cerritos responded

Hi Jose, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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