AutoNation Toyota Leesburg - Service Center

Spent 3 hours just for oil change is too much for it. If no go to the counter and ask for my car maybe be there one or two hours more, no courtesy this time call me for say "your car is ready" or wash my ca no go to the counter and ask for my car maybe be there one or two hours more, no courtesy this time call me for say "your car is ready" or wash my car for Spent a lot time. More

I have used the Leesburg Toyota facility since I moved to the area in 2017. Since then I have purchased a new car there and had three cars serviced there. In every case, the service was great from the intake the area in 2017. Since then I have purchased a new car there and had three cars serviced there. In every case, the service was great from the intake area to the final payment process. This dealership ranks as high as any that I have ever used since I started owning Toyota products more than 25 years ago. More

I was unaware that the car leased last December did not have a Virginia inspection sticker. I received a warning from authorities and I brought the car to the dealer. The manager remembered me and spoke wi have a Virginia inspection sticker. I received a warning from authorities and I brought the car to the dealer. The manager remembered me and spoke with the service manager and had the car serviced immediately More

Awesome customer service on a busy Saturday. Took time to explain any issues discovered and present alternatives to resolve identified issues. Comfortable waiting area with Wi-Fi. explain any issues discovered and present alternatives to resolve identified issues. Comfortable waiting area with Wi-Fi. More

Todo el equipo Toyota hacen un excelente trabajo por eso siempre llevo mi Toyota regularmente por mantenimiento, Agradesco su preocupacion por hacer un buen trabajo. Muchas Gracias. siempre llevo mi Toyota regularmente por mantenimiento, Agradesco su preocupacion por hacer un buen trabajo. Muchas Gracias. More

One Recommendation is to have the front staff look up to customers who are waiting and acknowledge that they will be taken care of soon. customers who are waiting and acknowledge that they will be taken care of soon. More

Service always top notch. Careful work. Fair price. Bryan is a wonderful service agent and a real plus to your organization. I highly recommend AutoNation Leesburg Toyota. is a wonderful service agent and a real plus to your organization. I highly recommend AutoNation Leesburg Toyota. More

They treated me like less than human when I brought my car in to be fixed as the transmission was messed up. They talked to me like I could not afford any of the repairs. Nobody got back to me after the d car in to be fixed as the transmission was messed up. They talked to me like I could not afford any of the repairs. Nobody got back to me after the diagnosis and i had to call and leave multiple messages. Timothy Nolan was extreemly rude in this dealership, when my car was towed there, he did not even care to confirm that it was there until i forced him to walk me to the service center to see. While there he opened my car door and hit the car next to it. He then proceeded to tell me that the diagnosis would be done the next day. 24 hours later he had not called for an update and when I called he told me the transmission had to be replaced and he didnt know if I could afford it. He treated me like I was wasting his time and like I had no business bringing my car there. After I called and left about 5 messages asking to speak to any other representative they just forwarded me and left me on voicemail. This is the worst experience I have had with a Toyota after owning mine for 10 years and dealing with multiple dealerships in multiple states. If you do not drive a brand new car or do not dress or appear rich they will put you on the back burner and completely discriminate against you. They are a horrible dealership and their representatives do not care. Even if my car was still at their dealership, i talked to Timothy Nolan and he could not offer any options. I was willing to buy a new car or trade in mine but that did not matter to him and them as a company because they had already judged me as not good enough. I highly recommend that you think twice before visiting this dealership. More