AutoNation Toyota Leesburg - Service Center

Terrible service department, I would not recommend this dealership to anyone. I took my brand new truck there to get a defective part fixed under warranty and they refused to fix it (under warranty). They dealership to anyone. I took my brand new truck there to get a defective part fixed under warranty and they refused to fix it (under warranty). They told me I had to pay them if I wanted to get it fixed. I took my truck to another local dealership and they fixed the part under warranty- no problems at all. I called Toyota Corporate and explained what happened- they appologized and told me that Leesburg Toyota was in the wrong. Leesburg Toyota will try to rip you off by not fixing parts under warranty so they can make more money. Terrible dealership. More

The sales department needs some work. They are nice enough but definitely in it just for the sale. Our sales guy never order the "extras" he promised. I had to follow up with the GM. I am recommen enough but definitely in it just for the sale. Our sales guy never order the "extras" he promised. I had to follow up with the GM. I am recommending this dealership because of it's service department. When we had a problem with our certified used car, we brought into Bryan. It took a few visits to correct the problem. Through the whole experience, Bryan was helpful and courteous. The quality of the work as excellent. This service department is by far the easiest place I've ever been to get work done on any car I've had. They honored the warranty without any questions. They listen and take the necessary time to ultimately give you a car that is as good if not better than new. I live an hour from this dealer but would gladly do the drive if ever I have a problem with our car in the future. More