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AutoNation Toyota Mall of Georgia Service Center

Buford, GA

4.8
1,571 Reviews

1,571 Reviews of AutoNation Toyota Mall of Georgia Service Center

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July 29, 2021

I came in with absolutely no problems with my air conditioning but was told it was time to change fluids , now my air conditioning barely works More

by Bpasquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Map mouth
Aug 13, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. If you are willing to give us another chance, please contact us at (770) 674-6083 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Toyota Mall of Georgia

July 29, 2021

I was in for service for my fleet vehicle and they were thorough and fast for the amount of work they did. I previously went to another Toyota dealership and have addressed the things Kimberly and her crew More

by d_davis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kimberly
Aug 13, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

Mike Lee is an excellent Service Writer who takes care of his customers. Keeps me coming back time and time again. Thanks Mike and keep up the great work! More

by jr1982ld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
Aug 13, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Toyota Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2021

I take my Sienna in for all routine maintenance. The last couple of times, I expressed concern re my brakes vibrating. Both times I was told nothing appeared to be wrong but to contact them if it continued. More

by deb2928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Aug 19, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi, thanks for leaving us this response. If you'd like, please contact our General Manager at (770) 674-6083. We'd appreciate the chance to make your experience a positive one.

July 27, 2021

Service representative Allen was very attentive. I didn’t feel like a number. He gave the price and time with no surprises. Great service at a great price! More

by Traci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
July 27, 2021

Great service and great job, very efficient Larry from Great service and great job, very efficient Larry from Collision was able to deliver the promised date of completion Kelvin from Service provided g More

by Groot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry from Collision repair & Kelvin from Service
July 26, 2021

Toyota Mall of Georgia knows how to treat their customers!! The staff and service technicians go above and beyond giving great customer service and making sure every customer is completely satisfie More

by ms_marly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richter
July 26, 2021

Alen wasn’t my advisor but took over for him and helped me get in and out with my appointment. Great service and very professional! More

by Nickmiller2393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen
July 24, 2021

I had my tires rotated and free inspection completed. The service was very good. He explained my inspection and told me what I needed to get serviced. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Owens Jr
Jul 26, 2021 -

AutoNation Toyota Mall of Georgia responded

Hi Cat, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

July 23, 2021

I had my tires rotated and my oil changed. I was in and out in less than an hour. Chia did a good job. Thanks More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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