AutoNation Toyota South Austin

I purchased my vehicle from AutoNation Toyota South Austin on August 27, 2025. Shortly after purchase, I noticed a TPMS warning due to low air pressure in one of the tires. I informed the dealership at Austin on August 27, 2025. Shortly after purchase, I noticed a TPMS warning due to low air pressure in one of the tires. I informed the dealership at the time and the tire was refilled, but within about 10 minutes of leaving the dealership the air pressure dropped again. I later took the vehicle to NTB, where they found a screw in the tire and repaired it. The vehicle later developed an axle issue that required service for approximately one month. A loaner vehicle was provided during that time, which I appreciated. Most recently, I brought the vehicle in for the 10,000-mile service. When I picked up the vehicle, I immediately noticed a crack in the windshield that was not present when the car was dropped off. The dealership’s check-in inspection photos do not show any windshield damage. I raised this concern with my service advisor, Chris Amaya, and Service Manager Keith Hennessy, but responsibility was declined with the explanation that the damage may have been caused by a stone impact. Since the damage was noticed immediately upon pickup while the vehicle had been in the service center’s custody, this has been very frustrating. I am requesting management review and assistance in resolving this matter. I hope the dealership takes appropriate steps to address the situation and restore confidence in the service experience. More

every thing went well, the car was returned clean . Efrain was was a very good advisor Efrain was was a very good advisor More

The person who assisted me was very friendly, and the work was professional and very fast. work was professional and very fast. More

This was my first time buying a car and I found the process very daunting but thanks to Christian Riojas, he made it simple. They were patient and kind when answering my questions. Wanted to make sure process very daunting but thanks to Christian Riojas, he made it simple. They were patient and kind when answering my questions. Wanted to make sure I got into the best car for my budget. They were attentive as the sale was going through keeping me up to date. I love my new car and am very greatful for Christian for making it a nice experience. More

I was very satisfied with the way everything worked out to get my new car. My sales person Ezekiel was awesome and very accommodating, and I don’t have a single complaint. I would definitely recommend y’al to get my new car. My sales person Ezekiel was awesome and very accommodating, and I don’t have a single complaint. I would definitely recommend y’all to somebody else. More

Everyone we dealt with were friendly and attentive. We are hopeful the service will be maintained after the sale as it has been good thus far. We are hopeful the service will be maintained after the sale as it has been good thus far. More

Love that I can schedule online, pull up, leave car, wait in clean waiting room, and get processed quickly with a service member. I do have to say, I’m kind of upset that Toyota-a worldwide company -is charg in clean waiting room, and get processed quickly with a service member. I do have to say, I’m kind of upset that Toyota-a worldwide company -is charging me a 2% service fee for using my credit card to pay- for realistically what will be a charge over $100 most visits. Most people do not carry a checkbook or pay with debit or cash for an expense like this. I can pay for a cup of coffee without paying a service fee. More

Very clean with good customer service. I would highly recommend Fernando. He was very good I would highly recommend Fernando. He was very good More