AutoNation Toyota South Austin - Service Center
Austin, TX
925 Reviews of AutoNation Toyota South Austin - Service Center
The Toyota South Austin service department has always provided excellent customer service. We have been loyal customers since 1999. I own a 2018 4-Runner while my wife drives a 2017 Lexus RX350. provided excellent customer service. We have been loyal customers since 1999. I own a 2018 4-Runner while my wife drives a 2017 Lexus RX350. More
Had a 7:15 am appointment for an oil change. Arrived 10 minutes early. Almost 2 hours before it was finished. Found grease stains on the hood of the truck, driver seat, steering wheel, and fl Arrived 10 minutes early. Almost 2 hours before it was finished. Found grease stains on the hood of the truck, driver seat, steering wheel, and floor mat. More
Arrived at my appointment at 9:30 for oil change. Gave my car to service guy. Went and waited in reception area. At 10:15 I looked up and saw my car parked on service drive. I wasn't sure if it had b Gave my car to service guy. Went and waited in reception area. At 10:15 I looked up and saw my car parked on service drive. I wasn't sure if it had been serviced. At 10:30 I saw my lights flash. I thought they were looking to find my car for service. Nothing occurred. At 10:45 i decided I had waited long enough and packed up to leave. At 10:50 I got a text that my car was complete and there was a video of my service. All the video had was a picture of my cabin filter with a caption looks good. Finally I got a text to come pay for my service. Why should it take almost 45 minutes to deliver car after service is complete? More
I have been going to AutoNation for over 20 years to both purchase and have cars serviced. I trust the service center to ensure my car is safe and road worthy. The rare times I’ve had any kind of issue Keith purchase and have cars serviced. I trust the service center to ensure my car is safe and road worthy. The rare times I’ve had any kind of issue Keith Hennessy, the manager at the service center, has been awesome at determining what the problem is, and then fixing it. It makes me feel that I can really trust that my car is being taken care of at a fair price. More
I went to Auto Nation South Austin to take care of my first oil change. I was there a little early and thankfully they took care of me right away. My service advisor asked me if I had any other issues w first oil change. I was there a little early and thankfully they took care of me right away. My service advisor asked me if I had any other issues with my vehicle and said it would not take long. I was able to wait for my vehicle and did not wait but maybe 20 or 25 min. It was a great experience and my service advisor was super nice and friendly. She brought me my paperwork and I was out the door. Thank you for the good service! More
I've bought two brand new cars here from Alex. I came back specifically to deal with him. He makes buying a car fun (as it should be). No high pressure. Polite, professional, knowledgeable and fri I came back specifically to deal with him. He makes buying a car fun (as it should be). No high pressure. Polite, professional, knowledgeable and friendly. Daniel in Finance gets your paperwork done quickly and easily too. I'm not a huge fan of getting anything done at the dealer (besides buying the car), but AutoNation's Service Department is pretty darn good. Our Prius came with free oil changes for life. Using only synthetic oil, that's a great reason for bringing it in every 10k miles. There are some things that only the dealer can do and I've had pretty good luck there. More