AutoNation Volkswagen Las Vegas - Service Center
Las Vegas, NV
238 Reviews of AutoNation Volkswagen Las Vegas - Service Center
service dept has a problem with a VW owner who is knowledgeable on VW's. treated me like a dog. had to have an impromptu meeting in the general mgrs. office to get to the bottom of an unnecessary knowledgeable on VW's. treated me like a dog. had to have an impromptu meeting in the general mgrs. office to get to the bottom of an unnecessary part charged to my bill. they denied knowing the part had a breakdown of sub-parts so of course they installed the whole thing for $800 approx. when only an approx. $200 part was called for. they are the "experts." I am a stupid customer off the street. yet somehow I accurately described the components of the fuel system that they all denied knowing about. If not for my own research I would have walked out overpaying no doubt. they fought hard to deny and to eventually fall silent to my insights and requests. right. 🤡🤡 More
My dealership experience was outstanding. The service staff greeted me with great customer service. My car service was efficient and quick. The staff was friendly and nice. Also, the waiting The service staff greeted me with great customer service. My car service was efficient and quick. The staff was friendly and nice. Also, the waiting area was clean, and I was offered a bottle of cold water. I was helped by Janik Azizyan and Connor Brosseau they were professional and pleasant while conducting business with them. More
This dealership always has great customer service. Always take very good care of my vehicle. They always send me a very detailed report on my vehicle. I would definitely recommend this dealership !!!! Always take very good care of my vehicle. They always send me a very detailed report on my vehicle. I would definitely recommend this dealership !!!! More
I took my car into this dealership for the first time for vehicle maintenance. The staff was very friendly and helpful. The one thing that I didn’t like was the way I received my vehicle back. It was only wa vehicle maintenance. The staff was very friendly and helpful. The one thing that I didn’t like was the way I received my vehicle back. It was only washed down with water and not very clean. The dealership should look into getting some kind of auto detailing company for customer who want their car washed or detailed. More
I needed alone car and was given one. the recall and maintenance was done in one day even though the dealership seemed very busy. I left my cell phone in the loaner and was called to come the recall and maintenance was done in one day even though the dealership seemed very busy. I left my cell phone in the loaner and was called to come back within 20 minutes. Kimberly was professional and friemdly. More