AutoNation Volkswagen Savannah - Service Center

Me.Joe was very great to work with Me.Joe was friendly and great to deal with. I really enjoyed having Mr.Joe Robinson as the dealer .Mr.Joe Robinson gave the help and courtesy we looke Me.Joe was friendly and great to deal with. I really enjoyed having Mr.Joe Robinson as the dealer .Mr.Joe Robinson gave the help and courtesy we looked for.Mr.Joe Robinson never lied about anything and helped us without being pushy. More

Worst than Vaden Never a good experience at this service department. They act as if they are doing you a favor talking to you. Last visit went in for a service & servi Never a good experience at this service department. They act as if they are doing you a favor talking to you. Last visit went in for a service & service guy forgot I was standing there & keep typing on his computer. I finally had to say after 25 minutes, that I had to go. He told me I needed a battery for my Fob, when I was picking up my car. I said ok & he wanted me to follow him to Parts. I bought battery and wanted it installed. The parts manager said she knew nothing. The service advisor had my Fob in service department for 35 minutes. I went into service department & saw him walking around. He said I wasn't suppose to be there & they were in a meeting. I would have to wait until they were finished. I said let me have my Fob & I would figure how to install it. Can't believe, quite frankly, that the parts manager was an idiot & was the manager. Never a good experience at this service department. More

servic for me was not great they they removed my tires and switch them I understand rotation. But I had different tire product number not the same that I bought. When they put on t they removed my tires and switch them I understand rotation. But I had different tire product number not the same that I bought. When they put on the grill it was not secure and the under carriage. not secure.. More

No written or oral estimate given prior to work being performed. i asked thew advisor when dropping the car off about cost and he insisted he will call before work was to be done. service manager lied performed. i asked thew advisor when dropping the car off about cost and he insisted he will call before work was to be done. service manager lied to me about estimate given. i told her where is the proof of estimate given and there was none, no signed repair order with a dollar amount or a time called with amount given. they did lower the labor rate, but that was before i even came to pick up the vehicle. i would have paid without issue, but i wanted to be informed of cost prior to work being done. the service manager was nice, the advisor should do his job better. there should be a procedure to follow so things like this dont happen. i am complaining about $65, imagine if it were $600. More