AutoNorth

AutoNorth
140 Riverside St
Portland, Maine 04103
(207) 899-4844

Manufacturer: Used Car Dealer

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Twenty-Four Month Rating: 5.0/5
15 Reviews
AutoNorth

Overall Score: 5 Star Rating5.0



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Stephaniepeters
4/30/2012 7:39:07 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc and Sean

My Review of AutoNorth:
We had been keeping an eye out for an affordable used car for quite some time. We saw a Saab station wagon on the Auto North lot one day as we were out doing errands and decided to stop in and check it out. We expected it to be way out of our price range, which was very limited. Marc greeted us immediately upon our arrival, and answered all of our questions honestly and openly. We even explained that we were working within a pretty tight budget and he didnt even flinch, he just brought us inside to crunch some numbers so we knew exactly what to expect in terms of payments. Marc and Sean were an absolute pleasure to work with throughout the entire transaction. We felt like we could trust them, and while they worked hard to do their best for us, they never put any pressure on us to close the deal. In fact, finalizing our financing took a few days longer than expected and they were incredibly patient. We both feel like we have a couple of friends at Auto North and will be sure to stop in from time to time just to say hi. Thanks so much for your help, Marc and Sean, we are so happy with our new car! We will definitely send any friends or family members that are looking for a car your way!

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tsshd
3/24/2012 2:54:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc Blake, Scott Subinski, Eric Zappe

My Review of AutoNorth:
I had a great transaction with Marc and Scott. They're very easy to work with and were more than happy to answer all of my questions and dealt well with my concerns with negotiations. Marc, Scott and Eric are all very friendly and accommodating! Thank you guys. I LOVE my car! I will definitely do business with you all again.

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burkinator4
2/25/2012 7:24:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott and Marc

My Review of AutoNorth:
The staff at Autonorth is friendly, efficient, knowledgable and low pressure. We felt that we paid a fair price and did not exceed our budget. We threw them a couple of paperwork curveballs and they exceeded our expectations in keeping the process easy to understand and pain free. We will absolutely go to AutoNorth again for a used car purchase. - R&M Burke

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KC1195
2/24/2012 7:13:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc

My Review of AutoNorth:
We had a great experience dealing with Marc and the other guys at Autonorth in Portland. They were incredibly easy to deal with and made the car buying experience easy. We wouldn't hesitate to go back to Autonorth again for our next purchase.

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dolphindr513
2/9/2012 9:58:31 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark

My Review of AutoNorth:
We recently bought a car from AutoNorth and it was a great experience. Mark went out of his way to make sure we got the right vehicle for my family. The best part of all being not being pressured to buy a vehicle. After a couple of weeks of searching we got matched up with the perfect vehicle for my family.

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jayaudet
1/13/2012 4:23:48 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc and Scott

My Review of AutoNorth:
If you are looking for a used car, I recommend you go here first. After visiting numerous dealerships in the Portland area, my wife and I are so happy we found Autonorth. Upon arriving Scott greeted us in a genuine way and his friendliness, knowledge and professionalism were second to none. An incident caused by a miscommunication by the previous manager was rectified in more than a fair way by new manager Marc Blake. The total experience was the best we have had when purchasing an automobile ever (and I'm talking close to 20 vehicles)! When the time comes for purchasing another used car, there is no doubt that we will begin at Autonorth in Portland.

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Jamesapalmer
12/20/2011 9:50:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark and Scott

My Review of AutoNorth:
I went to many dealership in Portland and Auto North stood out far above the rest as been friendly and professional! Both Marc and Scott where not "pushy" and very honest. I am very happy with the car I got from them and will look there again when my wife and I need to replace our other car.

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mitzi66
12/17/2011 11:44:26 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott, Mark & Jay

My Review of AutoNorth:
I had spent time helping my 18 1/2 year old son find a newer year used vehicle he could afford and hopefully find financing for. He had a pretty good sized down payment, but even so, no dealership I'd checked into would accept him for financing on his own, (he has a great paying job, but no established credit) without a co-signer. While on my lunch break one day, and looking at a large dealership without any luck and feeling like we'd never find the right car and financing opportunity, I drove by Autonorth. What caught my eye was the better condition, cleaner looking used cars on their lot (compared to many other small used car dealers I drive by and on occasion have stopped into). There was a clean little 2007 coup that looked like something my son would love and it had a price on the window within his price range. I decided to stop in, and today feel so fortunate that I did! A very friendly salesman by the name of Scott came out to ask if he could be of help. Without going into to much detail, I felt very comfortable speaking with him and learning more about the car etc. No pressure! I told him I was pretty sure my son would love this car, but told him of our troubles finding financing for a car in his name alone. Scott told me he was pretty sure he could help with that issue. As promised, my son and I came back the next morning. My son test drove the car with Scott and fell in love with what became his new car within the next 3 days!!! That morning Scott started the process of finding a willing bank. Autonorth has a good relationship with a number of credit unions it seems. One in particular looked at my son's individual situation, realized he was a good risk and accepted him after interviewing him. With our determination to meet the credit unions requirements (direct deposit, insurance evidence etc) and the efficient and good phone/email communication between Scott, the bank & us...my son ended up with a very fairly priced car and a good loan. Autonorth put two new tires on the vehicle and mechanically inspected the vehicle. They are paying for an alignment as well, because we noticed the vehicle tugging a bit after the new tires put on. They work as a team...Jay and Mark step in to assist when Scott is not available. It has to be one of the best car buying experiences I've ever had, hands down and would highly recommend them to friends and family and purchase another vehicle there should the need arise again! Thank you Autnorth, I really appreciate your help. You made something that's been difficult, easy and a pleasure. Other dealerships could learn a lot from your team skills, friendly down-to-earth style and approach to selling cars.

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aj4894
11/22/2011 7:28:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marc Blake & Jay

My Review of AutoNorth:
Went to Portland to view another dealers extensive VW selection, and upon arrival found most of the vehicles to be much less than advertised, vehicles were dirty and in rough shape. Had driven by AutoNorth on our way through and decided to check it out. There were 2 very clean VWs on the lot, 1 Jetta that was exactly what my daughter was looking for. Marc and Jay were very helpful. Marc searched FAR and wide for a bank to finance my 21yo daughter with good but limited credit, going so far as take on a new bank in Bangor(our home town)and all the work and paperwork that entailed. The guys were VERY respectful and helpful to my daughter, and talked with her, not at her or myself. The crew, mechanic included went the extra mile so she could drive home in her first car that she picked out, financed, and signed on the dotted line. Thanks a million!

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andrewshoar
11/21/2011 9:11:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark & Jay

My Review of AutoNorth:
This place surprised us. It all started with a phone call from us to Mark to ask about a truck we found on-line. We are located over an hour away from the dealership, but Mark's personality got us to hang up the phone and drive over an hour to test-drive the truck. it was worth it. I recognized the dealership as we drive up as I had passed it many times and noticed what a good/attractive inventory is always there. Mark was busy with another customer but acknowledged us and had the truck brought around for us to see. Jay showed us a few features about the truck. These two guys worked great together to answer all of our questions. The next day when we returned to buy the truck, we were again surprised by the great service. It was sooooooo NOT like the other dealerships. There really was no bull or gimmicks. No harrassing salespeople. We actually had fun buying a truck! We had very low expectations for such a small dealership but now we want to return to get a car. We plan on having Mark find our next car! Great service!! Highly recommended!

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