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AutoSavvy Merrillville
Merrillville, IN
13 Reviews
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August 16, 2025
Hands down the worst vehicle purchase experience I have ever had. I purchased my truck May 10 and drove 6 1/2 hours to get it. The next week I had a concern with a flashing check engine light that came on ever had. I purchased my truck May 10 and drove 6 1/2 hours to get it. The next week I had a concern with a flashing check engine light that came on briefly one trip and then went off. No big deal cause they provided a warranty on the truck. After 1 1/2 months of trying to get through to their customer service I finally was able to talk to the guy and come to find out, I was sent home without the warranty paperwork. Now yes, they were able to get it to me but I’m paying for that warranty and so that was an ordeal. Secondly, the temp tag that was provided expired at the end of June. Today, August 15th I finally got my plates in the mail. Over 3 months since the purchase date to get plates because the dealership said they file it online and handle it. They said their person who does titling and licenses had a family emergency and I can understand that but almost 2 months of driving around on an expired tag. I had called multiple times and even spoke with the general manager by recommendation from one of their employees and was told word for word, “if you show the cop your bill of sale if you get pulled over, most of them will understand and not give you a hard time.” That may be true but if I get the one cop that does give me a hard time, were they going to pay for my ticket since it’s their fault in the first place? Highly doubt it. All in all, the business experience was hands down the worst I’ve ever had. I will say though that Gabriel who was my salesperson was extremely nice and I enjoyed the banter we had. 110% though would not recommend and will not be purchasing a vehicle through here again. More
by beardo42
Employees Worked With
Gabriel
September 17, 2024
Gab did an excellent job of helping us pick out the car for us . I would recommend your dealer ship to anyone. Gab explained and answered all of my questions . I would give him a 10 out of 10 for us . I would recommend your dealer ship to anyone. Gab explained and answered all of my questions . I would give him a 10 out of 10 More
by psterra58@gmail.com
Employees Worked With
Gab, BJ Edman
August 07, 2024
The best car buying experience I've ever had! The car we wanted, at the price we wanted, honest communication, and the entire staff went above and beyond. The car we wanted, at the price we wanted, honest communication, and the entire staff went above and beyond. More
by danniellesanders81
Employees Worked With
Chris Smith, Danny Konarski
May 01, 2024
Went in to get a car and Juan Torres was great. He is very savvy about his cars and very efficient. Made it so easy to go in and go out with a car. Highly recommend Auto Savvy! Nice clean atmosphe He is very savvy about his cars and very efficient. Made it so easy to go in and go out with a car. Highly recommend Auto Savvy! Nice clean atmosphere. More
by Jorge
Employees Worked With
Juan Torres
March 11, 2024
This dealership is really good. We had Daniel Konarski as our seller who was really understanding and explained everything really well. We had Daniel Konarski as our seller who was really understanding and explained everything really well. More
by Muslim Luaibi
Employees Worked With
Daniel Konarski
