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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.7
915 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 915 reviews

April 02, 2025

Went in to have tire checked for leak. They could not find anything. I suggested they remove tire and submerge it for possible small leak. Was told that they saturated tire with spray a More

by me5789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

AutoStar Chevrolet of Waynesville responded

me5789, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future. ,

March 30, 2025

Very friendly and helpful. They got my car in very quickly and got it done in a timely matter. More

by farmersbp38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

AutoStar Chevrolet of Waynesville responded

farmersbp38. Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 30, 2025

Very friendly and helpful. Got my truck in and out in a very timely matter. More

by farmersbp38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 27, 2025

We had such a great experience with Auto Star! They helped us pick out the car we wanted! Brandon was great to work with! More

by Mckenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

AutoStar Chevrolet of Waynesville responded

Mckenzie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 21, 2025

I good experience there I wish I would’ve asked about weather floor mats I do need those. More

by lorimeuse53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Stamey
Mar 22, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 19, 2025

The service was great Brandon was very helpful and nice! He answered almost every question about my hybrid. I will definitely tell people to come to y’all for a car. More

by alligood2124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 17, 2025

Wonderful to work with. Did everything they could to get me the best deal. Recommend them to anyone looking for a new vehicle. More

by farmersbp38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Partin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

AutoStar Chevrolet of Waynesville responded

farmersbp38, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 16, 2025

I had a very positive experience. The staff was friendly and professional. I was kept informed throughout the process and the work was done very quickly. More

by BWM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 15, 2025

Brandon was amazing! Even though there were some bumps in the road, he was very patient and made sure I was well taken care of. I will be recommending not only him but A More

by Jennifer Fielding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Mar 17, 2025 -

AutoStar Chevrolet of Waynesville responded

Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and it’s wonderful to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle, and happy driving!

March 13, 2025

Work took too long to complete and could not get a commitment from Robert the service advisor as to when I’d get my vehicle back even though it was at the dealer from March 1st thru the 11th. On the More

by RVRSEAOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert, service advisor
Mar 13, 2025 -

AutoStar Chevrolet of Waynesville responded

We sincerely apologize for the frustration and inconvenience you experienced during your service visit. We understand how important clear communication and timely updates are, and we regret that we did not meet your expectations in this regard. Your feedback is invaluable, and we will use it to improve our processes. If there’s anything we can do to further address your concerns, please don’t hesitate to reach out to our General Manager Amy Edwards at 330-949-7539. We appreciate your business and the opportunity to make things right.

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