AutoStar Chevrolet of Waynesville

Worst customer service experience ever We made a deal on a Tuesday to have a vehicle brought in from another dealership. We were told the vehicle would be there the next day. Since we are f We made a deal on a Tuesday to have a vehicle brought in from another dealership. We were told the vehicle would be there the next day. Since we are from out of town , we said that we would not be back until Saturday. That being said we were told that we would get a call when they had picked up the vehicle in question. On Friday my husband called the salesman to see if we were good to go to pick our car up the next day. Sales consultant calls my husband back and says they have a little problem and that the other dealership did not want to release the vehicle. Long story short, we should have received a call on Wednesday. We also left messages with the sales manager without getting a call back. We did get the vehicle late Saturday afternoon and were again promised call backs the next Tuesday. As of today we still do not have a satisfactory response from anyone. Obviously I will not recommend to anyone to purchase a vehicle from this dealership. More

Chevrolet cruze The dealership worked very hard to get us into a car that we wanted, and ended up getting a brand new model instead of a used one. We are so in love w The dealership worked very hard to get us into a car that we wanted, and ended up getting a brand new model instead of a used one. We are so in love we the car already. I would recommend family and friends to go to Waynesville Chevrolet. More

Good and Easy experience The people who work at the dealership are very pleasant and willing to help in whatever way possible. There is a lot of car options and they will get The people who work at the dealership are very pleasant and willing to help in whatever way possible. There is a lot of car options and they will get a car as fast as they can if they don't have it on their lot! More

Amazed I would like to thank Katherine, Jenni, Amanda and Kaleb for making it painless and smooth for me buying a new car. Their personal down to earth appro I would like to thank Katherine, Jenni, Amanda and Kaleb for making it painless and smooth for me buying a new car. Their personal down to earth approach is refreshing and hard to find anywhere else. I highly recommend this team for all your vehicle purchases...well done Team! More

Bought a Truck! Jenni Rish was our Saleslady & she did a excellent job! We are so pleased that we stopped by looking for a truck & found the one we was looking for! W Jenni Rish was our Saleslady & she did a excellent job! We are so pleased that we stopped by looking for a truck & found the one we was looking for! Waynesville Automotive have a awesome a Team....a Awesome Sales-Team to deal with! More

Friendliness jenni awesome work with she went above and Beyond i like work with her again in the future very friendly and understanding very hard work jenni awesome work with she went above and Beyond i like work with her again in the future very friendly and understanding very hard work More

professional, friendly and courteous I had a very pleasant experience with Jenni Irish. She took my information as to where I wanted my payments to be and did everything possible to get m I had a very pleasant experience with Jenni Irish. She took my information as to where I wanted my payments to be and did everything possible to get me there. With the help of her sales mgr. they found a very nice Chevrolet Cruze and helped me drive it home. I'm very pleased with their professionalism and the way I was treated and will be most happy to refer others to her. More

I bought my first car I had a great time and had a lot of help picking out my new car! I got to test as many cars as possible. I had a great time and had a lot of help picking out my new car! I got to test as many cars as possible. More

I had a great experience everyone was so helpful Everyone was so helpful to help me find the car I wanted and was looking for. I'm so glad that I finally have found the car I've been looking for Everyone was so helpful to help me find the car I wanted and was looking for. I'm so glad that I finally have found the car I've been looking for More

Best service in WNC When we first started looking for a vehicle that is good on mpg for my husband to drive to work, we did our homework. The salespeople at Waynesville A When we first started looking for a vehicle that is good on mpg for my husband to drive to work, we did our homework. The salespeople at Waynesville Automotive were so honest and ready to help us buy a vehicle within our budget. As we looked, they were ready to help but not invasive. I was surprised. The dealer stereotype doesn't apply here. It was a great experience, with the best deal in town. Thanks, Guys!! You'll be seeing us again should we need another vehicle! More