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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Waynesville, NC

4.7
1,667 Reviews
AutoStar of Waynesville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.autostarusa.com and join our online communities. There we offer news, promotions, events, specials, and prizes which are only available online. Come see why AutoStar of Waynesville is Worth The Drive!
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280 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 1,667 reviews

August 17, 2025

Donnie did a great job . Not even a finger print . Thanks Donnie . Also want to thank the part's department ( Terry and Calvin ) they never get credit for their hard work . More

by The great
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale
August 15, 2025

I've had really great customer service every time I've been at Auto Star in Waynesville NC. More

by ervinbehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Dacosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ervinbehr, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 15, 2025

Nathan was friendly and knowledgeable. I would definitely recommend him to friends and family. Juan was great as well. Very enjoyable car buying experience. I will be back. More

by Chuckbates2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Burnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Chuckbates2021, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 13, 2025

Wonderful to work with. Incredibly professional and very helpful from start to finish. Thank you so much. More

by WBNEVILLE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

WBNEVILLE, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 13, 2025

Very friendly helpful staff and knowledgeable. Was willing to make the deal happen. Would definitely recommend to other potential clients. More

by strantham1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Burnette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

strantham1, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 08, 2025

You have the best Service Department in the business. I will never take my Charger anywhere else. Brian and Dylan helped me take care of an issue Wednesday and we talked through every option together. Yo More

by KJAMISON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

KJAMISON0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 06, 2025

It was easy and satisfying experience. To deal with auto star of waynesvile. Everyone was helpful. More

by riverrebels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sachar McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RIVERREBELS, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2025

I bought a 2022 Chevy 3500 dually a few weeks ago. I drove 7.5 hours to buy the truck due to a great advertised price, and the clean carfax. I was assured it was clean and not damaged. It was anything More

by DAWSONPLEASUREHORSES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Burnette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Dawson, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

Aug 05, 2025 -

DAWSONPLEASUREHORSES responded

Mr Berger, Thank you for your reply. The best way to explain my disappointment with how the truck was represented and how it actually looked is probably best done by sending you pictures of what was so disappointing. I trusted the salesman and his manager when they said the truck was in “great shape” and there was nothing wrong with it. It had clearly been wrecked or damaged somehow, and yet still represented as having a clean carfax and being autostar certified (not sure what that entails). Typically my husband would have been the one to test a vehicle, but he suffered a catastrophic spinal cord injury last year and is permanently paralyzed from the shoulders down. This was my first time doing this on my own but I felt that I had done my due diligence by asking about any damage or problems with the vehicle and having a video walk around sent to me before I left. I sent pictures of my 2023 Toyota Tundra that I traded in including a tiny ding in the door and scape on the bumper, so I was hoping for the same consideration on the Chevy I was looking at. Even as a amateur consumer the damage on this truck was easily identified by me.the salesman said to me that I must have good eyes because he didn’t even see it. Attached are the pictures. I have yet to get an estimate from our local repair shop to see give me an accurate perspective on the actual damage. I will send pictures of the truck to your email. It will not let me add the pictures here. You will see, dented left rear fender, dented rear chrome bumper, bumper pushed into fender causing paint damage, left front plastic corner repainted, and right scuff mark down the rear door and fender that appears to have been buffed and re-clear coated (there are clear paint runs going down the truck)

August 02, 2025

Fast professional competent and friendly…. The team made it easy to get in and out with no issues thx More

by TED_PAPPAYLIOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t recall staff members name
Aug 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Ted, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

August 01, 2025

Nathan was very helpful, good attitude, knowledgeable, and dealt well with us. Also Caitlin was very present pleasant and accommodating in processing the documents. All at all the dealership seems well ru More

by Jas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin
Aug 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jas, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

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