Autonation Subaru - Service Center

Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then returned, let me know that he would assist me as the advisor was still engaged with the other customer. Kevin was a model employee, in that he displayed courtesy, professionalism And excellent customer service. I felt like a valued customer, dealing with someone who obviously liked his job and employer. More

Service department did a great job installing the Subaru accessories purchased with the car. Thanks! accessories purchased with the car. Thanks! More

Service personnel (like Filip) appear knowledgeable and are helpful. Repair works sometimes appears spotty. Still waiting to determine if repairs are complete. are helpful. Repair works sometimes appears spotty. Still waiting to determine if repairs are complete. More

Lester was extremely helpful. He was very upfront with the cost/time frame of our vehicle. I would trust taking my car back to Carlsbad Subaru anytime. He was very upfront with the cost/time frame of our vehicle. I would trust taking my car back to Carlsbad Subaru anytime. More

Need rewards or points system. Could use more amenities room and amenities for waiters. Very clean! Could use more amenities room and amenities for waiters. Very clean! More

Friendly and efficient device. I really appreciated the loan car while mine was in shop. I really appreciated the loan car while mine was in shop. More

Lester was able to work with me and get a car I recently purchased elsewhere; fixed up. Parts department was very friendly as well! purchased elsewhere; fixed up. Parts department was very friendly as well! More

It was my first time going to this dealership, everyone was so sweet and helpful. I felt very comfortable and will definitely keep going for any future car needs! was so sweet and helpful. I felt very comfortable and will definitely keep going for any future car needs! More

Friendly and convenient. Offered to wash my car after the service. Very busy dealership and it took an hour and a half to change the oil and rotate the tires. Offered to wash my car after the service. Very busy dealership and it took an hour and a half to change the oil and rotate the tires. More

I like the divided desktop workstations (across from the coffee machine) while waiting. The restroom facility is very clean. Staff are friendly and approachable. coffee machine) while waiting. The restroom facility is very clean. Staff are friendly and approachable. More