Autostar Chrysler Dodge Jeep Ram of Silverthorne

Believe or not, I'm from California and yes, I purchased a car from Autostar in Colorado. The car I wanted, with the package and 2nd row bench seat I wanted, did not exist in California, so I looked at the a car from Autostar in Colorado. The car I wanted, with the package and 2nd row bench seat I wanted, did not exist in California, so I looked at the next best location. I contacted 3 dealerships, 2 in CO and 1 in TX. Autostar immediately stuck out by being very accomodating and not at all put off by the fact that I was not local. They even offered to assess and quote my potential trade in (spoiler alert, I traded it in to them). I worked with JD (Jhaden) in sales and received multiple videos/pics of the car I had my eye on. Receiving a very competitive offer on my trade in, along with the support from Autostar is what closed the deal. I worked with Ian (with assistance from David) in finance to get numbers and paperwork situated. We started the process on a Friday and by Monday my new car was being loaded onto transport. My new vehicle arrived in my driveway on Wendesday and my former vehicle was taken back on that same transport within 15 minutes. Ian/David were wonderful in working with me virtually and were readily available for all questions I had. JD was, and still has been amazing through the entire process! JD and I even had a zoom call once I was ready so that he could explain a lot of my new car's features to me. Customer service for Autostar CDJR of Silverthorne was TOP NOTCH and I would absolutely consider buying a car from them again, regardless of the distance! A+ guys, thanks so much!!! More

Employees were nice . oil change took almost 4 hours . Excuse they were busy and then they were short on oil oil change took almost 4 hours . Excuse they were busy and then they were short on oil More

Great service very timely. Follow up was very good. Thomas communicated the needs of my car and even followed up the following day to make sure everything was great. Follow up was very good. Thomas communicated the needs of my car and even followed up the following day to make sure everything was great. More

Quick repair time, great customer service and Pavel made sure my car was in good condition for my long mtn driving sure my car was in good condition for my long mtn driving More

It's a nightmare every time I go there. I go for simple things and somehow my car gets all messed up I go for simple things and somehow my car gets all messed up More

He was efficient and polite when I came in for my oil change. helpful and nice change. helpful and nice More

Prompt, courteous, dependable service. Pavel performed an oil change and 15 point inspection while I waited on my Ram Diesel 2500. He did not try to sell me services that weren’t due yet Pavel performed an oil change and 15 point inspection while I waited on my Ram Diesel 2500. He did not try to sell me services that weren’t due yet. More

Very kind, informative, and always is happy to answer questions that I have or concerns Especially because I don't understand cars as well as them questions that I have or concerns Especially because I don't understand cars as well as them More

Quick to respond and identify the issue with my truck. Truck was repaired and returned in a couple of hours. Truck was repaired and returned in a couple of hours. More