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Autostar Chrysler Dodge Jeep Ram of Silverthorne - Service Center
Silverthorne, CO
13 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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13 Reviews of Autostar Chrysler Dodge Jeep Ram of Silverthorne - Service Center
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May 21, 2025
Thomas up front was very courteous. I had basic preventative maintenance performed. Groove used to tell me where to pick up my Jeep. Now I’m just sent out the door by Autostar to sea I had basic preventative maintenance performed. Groove used to tell me where to pick up my Jeep. Now I’m just sent out the door by Autostar to search the parking lot for my Jeep. At first turn of the key, the first light I see on the dashboard: Oil change required & tire pressure light on also. I had just had my oil changed & my tires rotated. Then, 3 days later my front driver’s side tire goes flat because of a problem with the valve. These tires are not yet one year old. I actually sometimes worry that either no work is actually being done on my Jeep or that it was rushed. Can you please have your garage guys reset the oil change interval & be careful not to damage valves on tires. Then Thomas said I should be all set for 30,000 miles! What??? More
by MLHABANERO
Verified CustomerEmployees Worked With
Thomas
May 11, 2025
Employees were nice . oil change took almost 4 hours . Excuse they were busy and then they were short on oil oil change took almost 4 hours . Excuse they were busy and then they were short on oil More
by ABILALEVY
Employees Worked With
May 07, 2025
Great service very timely. Follow up was very good. Thomas communicated the needs of my car and even followed up the following day to make sure everything was great. Follow up was very good. Thomas communicated the needs of my car and even followed up the following day to make sure everything was great. More
by GOMALLEY0
Employees Worked With
Thomas
May 03, 2025
Quick repair time, great customer service and Pavel made sure my car was in good condition for my long mtn driving sure my car was in good condition for my long mtn driving More
by OWOA1212
May 01, 2025
It's a nightmare every time I go there. I go for simple things and somehow my car gets all messed up I go for simple things and somehow my car gets all messed up More
by antobutler
April 27, 2025
Prompt, courteous, dependable service. Pavel performed an oil change and 15 point inspection while I waited on my Ram Diesel 2500. He did not try to sell me services that weren’t due yet Pavel performed an oil change and 15 point inspection while I waited on my Ram Diesel 2500. He did not try to sell me services that weren’t due yet. More
by NSILVERMAN0
Employees Worked With
April 24, 2025
Very kind, informative, and always is happy to answer questions that I have or concerns Especially because I don't understand cars as well as them questions that I have or concerns Especially because I don't understand cars as well as them More
by tayloradams24
April 18, 2025
I have used Autostar Chrysler Dodge Jeep Ram of Silverthorne dealership for the past 1 1/2 years to service my 2024 Jeep Wrangler Rubicon X. I recently came in to receive Warranty Service on my cra Silverthorne dealership for the past 1 1/2 years to service my 2024 Jeep Wrangler Rubicon X. I recently came in to receive Warranty Service on my cracked Mopar Windshield Made With Corning Gorilla Glass Warranty. The service department prepared the claim with pictures, etc. The service advisor called later that day and said the claim was rejected. Basically I have legally binding warranty clearly shows that I am well within the warranty period. I met with the Operations Director in person and it's been a run around ever since. Amazing that they would rather lose a customer than do the right thing (and probably legal) with regard to honoring the warranty. More
by kakalstad01
