Autostar Chrysler Dodge Jeep Ram of Silverthorne - Service Center

Great experience with Pavel and Autostar. He really came through on warranty coverage for our Ram Promaster van. Good communication and positive outcome. Highly recommended. He really came through on warranty coverage for our Ram Promaster van. Good communication and positive outcome. Highly recommended. More

Took my car in for a brake problem, they replaced my brake booster and didn’t bother to check the brakes themselves. After paying $1700, drove my car out of Silverthorne only to find my brakes were shak brake booster and didn’t bother to check the brakes themselves. After paying $1700, drove my car out of Silverthorne only to find my brakes were shaking more than when I brought the car in, my traction control light was on, and I had to fix my brake switch as my taillights weren’t turning off. Took it back, and service was condescending saying they would look into it after they had my car for a full week and I’m supposed to be leaving for a roadtrip two days later. After speaking with Robert and Michael, they identified my brakes were nearly metal to metal and my rotors were warped. Would I have been naïve and drove my car to Montana after I got it back the first time, my brakes would have gone out because they didn’t inspect it and could have risked being in an accident. I’m truly disappointed in this service as I trusted them to give me my car back in safe condition. It was only after I got in touch with Robert the Service Director that xxxx was handled correctly. More

Price quoted and price charged was $120 more. Bad for business and you will not see me back for anything Bad for business and you will not see me back for anything More

Everything was taken care and timely all good! ! Team as excellent and everything was clean ! Team as excellent and everything was clean More

I only gave the dealership a rating of 2 because it took two service calls and my demand that a service person go on a test drive with me to convince the service department that I had a serious issue. two service calls and my demand that a service person go on a test drive with me to convince the service department that I had a serious issue. More

Pavel was great, get me right in fast service very good at communicating and responding to my questions. I had a parasitic draw on my truck, even though we were unable to find the problem. He was very help at communicating and responding to my questions. I had a parasitic draw on my truck, even though we were unable to find the problem. He was very helpful and I appreciate him putting forth the effort. More

First time we were treated right,but been burnt the last couple times, not happy with past service couple times, not happy with past service More

Paval wasn't very helpful or professional. Communication between us when not accurate. I come to pick up my vehicle on day the specified but was told that it was not ready. He relied that h Communication between us when not accurate. I come to pick up my vehicle on day the specified but was told that it was not ready. He relied that he never said that but I showed him the email where he wrote that. I wish there was somewhere I could bring my Jeep to. More