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Autostar Subaru of Silverthorne - Service Center

Silverthorne, CO

4.0
17 Reviews

17 Reviews of Autostar Subaru of Silverthorne - Service Center

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April 27, 2025

The dealership was conscientious of my time. The service advisor kept me informed about my oil change and recall. He even explained that if one of a couple of specifically identified issues popp More

by stephan_hawks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

stephan_hawks, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 27, 2025

Dan worked hard to find the vehicle I wanted. There weren't many out there. He found one. More

by KAYGILBERT
Recommend Dealer
Yes
Employees Worked With
Dan Blaise
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

KAYGILBERT, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 27, 2025

Very efficient. Did the work the car needed, but no more. I suggested it might need an alignment, he said he'd check, but he doubted it. It did not need the alignmen More

by J.DUDLEY
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

J.DUDLEY, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 27, 2025

They were kind and professional. They were very helpful when I didn't understand how to solve the problem. More

by ELLENSMITHTROUTMAN
Recommend Dealer
Yes
Employees Worked With
All
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

ELLENSMITHTROUTMAN, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 26, 2025

I really lime Chris , but he is gone. Mary is also a good sport. The last time i went i did not get the report page and i am not sure if they rotated my Tires I could be wrong though. O More

by salherrerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

salherrerra, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 25, 2025

I purchased 2 new tires for my AWD vehicle because that's what was recommended to me and also got an alignment back in March. Since having work done I am having an issue where my car jerks or pulls aggressiv More

by samuelkostanko
Recommend Dealer
No
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

samuelkostanko, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

April 25, 2025

This was my first time there since the ownership changed. Things seem to operate similarly as they did last time. More

by PHANJA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

PHANJA73, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 24, 2025

Axel was working and helped explain everything that they were doing to my car, price breakdown, etc. Very helpful and proficient More

by JENNIFER.GERISH
Recommend Dealer
Yes
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

JENNIFER.GERISH, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 23, 2025

Easy check in. Service was great if a bit longer than expected. Waiting area was comfortable and clean. More

by Hlcarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Autostar Subaru of Silverthorne responded

Hlcarver, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

April 19, 2025

They treated me. Got me a quote for tires and made an appointment for. They knew I lived alone and offered to take me home and pick me up. I did have a ride. More

by PMILLERMTN
Recommend Dealer
Yes
Employees Worked With
Axyel
Apr 22, 2025 -

Autostar Subaru of Silverthorne responded

PMILLERMTN, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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