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Autostar Subaru of Silverthorne - Service Center
Silverthorne, CO
86 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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86 Reviews of Autostar Subaru of Silverthorne - Service Center
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July 25, 2025
Service was great this time, first time I came in for service, they didn't have part, wasted trip service, they didn't have part, wasted trip More
by maryhoffius
Verified CustomerEmployees Worked With
July 16, 2025
Someone scheduled my appointment on Saturday, I drove 45+ minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very s minutes and found out they weren’t open. I was rescheduled for Monday, took a day off work because of the mid-scheduling & then they gave me a very small discount. I plan to take my car somewhere else from now on. More
by Kendall
Employees Worked With
July 16, 2025
The staff was polite and helpful, but . .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the .. I sat around for two hours before my problem was diagnosed and then told that they didn't have the correct part. Also didn't have the part for the recall that I had made an appointment for a week earlier. I was charged $117 for a diagnosis for a problem that you couldn't fix for a lack of a part and then I had the work done else where for 70% of the estimated cost by you, not counting the cost of the diagnosis. More
by NGDRELLES
Employees Worked With
July 13, 2025
They were able to get my car serviced very quickly. Great communication via texts with the invoice included. Great communication via texts with the invoice included. More
by MADISONCR3
Employees Worked With
July 13, 2025
They got me in on a holiday weekend and repaired my brakes quickly. They were professional and helpful. Thanks! brakes quickly. They were professional and helpful. Thanks! More
by MLSHOOK
Employees Worked With
July 09, 2025
They were so thoughtful in getting a loaner vehicle during my 120,000 service but then when traffic on I-70 was a horror over a holiday weekend, including fatal accidents and closures, there was no iss during my 120,000 service but then when traffic on I-70 was a horror over a holiday weekend, including fatal accidents and closures, there was no issue in allowing me to keep the loaner over the weekend until Monday. Thank you so much for the logical yet generous allowance. It allowed our whole extended family who were here on vacation, a safe, stress free holiday weekend while my own Subaru was getting tuned up for another 120,000 miles of safe travel! More
by kkauffs
Employees Worked With
Maggie-cashier, Axel Harder
July 05, 2025
Joe and team were easy to work with. Got a decent deal. Excited for my new subie!! Got a decent deal. Excited for my new subie!! More
by sarahkarges
June 21, 2025
I had to deal with this shop in an emergency situation, and my only regret is that I don't live nearby to send them lots of business! I met nearly everyone in the shop during this saga, and everyone was h and my only regret is that I don't live nearby to send them lots of business! I met nearly everyone in the shop during this saga, and everyone was helpful, professional, and knowledgeable! The GM even came out to say 'hi' at one point... great place! More
by GT4543B
Employees Worked With
Axel Harder, Rachel Staten
June 21, 2025
Axel was excellent and was able to quickly diagnose the issue and get our Ascent up to spec. Did the same for the Legacy next. Many thanks. And the others we encountered there were very friendly issue and get our Ascent up to spec. Did the same for the Legacy next. Many thanks. And the others we encountered there were very friendly More
by PLHUGHES
