Autostar Subaru of Silverthorne - Service Center

The car issue seems to be resolved. New service rep was very polite and professional. New service rep was very polite and professional. More

Friendly, efficient service. I got right in on my appointment time. We discussed the Subie's issue with the door locks. They found the problem to be with a computer module and re I got right in on my appointment time. We discussed the Subie's issue with the door locks. They found the problem to be with a computer module and replaced it in a reasonable amount of time (a couple of hours at most). I got a call from the service department and picked it up in perfect working order. More

Took care of me quickly snd efficiently. Only weakness - had to take a dirty loaner because of insufficient cleaning capacity . and. i xourtesy cleaning of my car on return Only weakness - had to take a dirty loaner because of insufficient cleaning capacity . and. i xourtesy cleaning of my car on return More

Good service in a timely manner that showed current status of my car and I will use them again. status of my car and I will use them again. More

I was given excellent service. Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me in Axel showed me what needed to be done totally getting me road ready for road trip I will need to taking for brother's health reasons. He kept me informed what Matt the mechanic was doing. He went far and beyond the call of duty assuring me of safety first while on the road. I totally appreciate his sincere concern and time while I was reading a good book! You keep the customer happy and I will definitely return referring others as well! Thank you for your service. More

We're happy with recent Autostar changes - overall service experience has improved. We will likely be back, after having taken a hiatus from Groove. service experience has improved. We will likely be back, after having taken a hiatus from Groove. More

Got everything done. Very courteous, very professional. Counting words is silly. The first sentences are all that's needed. Very courteous, very professional. Counting words is silly. The first sentences are all that's needed. More

Groove auto Subaru before would not service my Honda Ridgeline. I called just to see this time and they said yes. I guess the new Autostar Subaru allows servicing of other vehicle besides Chrysler Jeep Ridgeline. I called just to see this time and they said yes. I guess the new Autostar Subaru allows servicing of other vehicle besides Chrysler Jeep Dodge Subaru which saved me a trip to Denver to a Honda dealer. My service advisor had my back at drop off I was in a hurry to make it down to children's hospital for surgery with my kids appendix. He took good care of my truck and got everything taken care of. From now on auto star Subaru is my go to for car service. We bought my Jeep here when it was groove. Then bought my wife's Subaru from here when it was becoming auto star. Great folks and awesome service. More

Customer Service could be better when checking in and out. Employees not motivated. Paying at the cashier is annoying. Last time the breaks needed replaced, didn’t have it done, this time the breaks are out. Employees not motivated. Paying at the cashier is annoying. Last time the breaks needed replaced, didn’t have it done, this time the breaks are good. So which is it? Leaves a bad taste if your up saleing items that are don’t need replacing More

I don’t remember who the service advisor was and his picture isn’t in the menu, however he did a terrific job getting me in and out. He checked my additional warranties that I had forgotten about and th picture isn’t in the menu, however he did a terrific job getting me in and out. He checked my additional warranties that I had forgotten about and the work turned out to be fully covered. I’ll be back! Very Satisfied! More