Autova

Chris was my sales person, absolutely love him. I bought two vehicles from them and traded my car in. They paid my car off and gave me extra money, which I didn’t expect. Any issues I’ve had, which I bought two vehicles from them and traded my car in. They paid my car off and gave me extra money, which I didn’t expect. Any issues I’ve had, which have been small they have addressed and worked with me on. I can’t say anything negative about them at all. Would definitely recommend them to anyone. More

Great service and Chris was incredibly helpful. Highly recommend working with him at AutoVA for your new vehicle! Highly recommend working with him at AutoVA for your new vehicle! More

Good service and good salesman and good people to deal with that mean a lot to with that mean a lot to More

Good people to work with i done business with other Chris was very good to me was very good to me More

I went to the dealership to find a new vehicle in a hurry. I was involved in a bad collision that destroyed my vehicle causing quite a few injury’s. Insurance doesnt give no time with rental cars, so i hurry. I was involved in a bad collision that destroyed my vehicle causing quite a few injury’s. Insurance doesnt give no time with rental cars, so i went to autova for help. My credit isnt great, and Chris from AutoVa took the time to help me get into a new whip. Chris and his team went above and beyond to make the deal happen. They did exactly as they advertise. Thank you Chris and Everyone at AutoVA!!! More

Great communication, chris made sure we were completely convinced and comfortable with the car we were piking up. All the process was easy and stress free! convinced and comfortable with the car we were piking up. All the process was easy and stress free! More

My daughter bought a car there August 14th. As she went to drive it off the lot, it wouldn’t start. They took it back and assured us the issue was fixed. Less than 30 days later, she’s away at As she went to drive it off the lot, it wouldn’t start. They took it back and assured us the issue was fixed. Less than 30 days later, she’s away at college and her car won’t start. After a jump by campus police she drove it to Autozone where they tested the battery (it was fine) and the alternator (which tested bad). We took it back to AutoVa and were told it’s not the alternator. After keeping the car for a couple of days they said the battery has “bad terminals” and supposedly fixed the issue. We picked it up Thursday and today, as my daughter is preparing to return to college, the car will not start. Either we were sold a lemon or they can’t tell when an alternator has gone bad. Horrible experience. More

Jahmal is the salesman you want to have, very knowledgeable full of energy, great to work with, very helpful. He will be the guy i go to for my next vehicle. knowledgeable full of energy, great to work with, very helpful. He will be the guy i go to for my next vehicle. More

I contacted Autova on a Saturday about a 2018 Ram 1500 and decided to check it out in person. After test driving, I noticed the traction control light was on and the paint had chips. The salesman assured and decided to check it out in person. After test driving, I noticed the traction control light was on and the paint had chips. The salesman assured me both would be fixed before I picked it up. After purchasing, I waited over a week before being told the truck was ready. Hours before pickup, I was informed the part for the traction control light hadn’t arrived. I declined pickup but later changed my mind. When I arrived, the paint chips hadn’t been fixed. I was told I’d need to bring it back for that and again to Dodge for the traction control repair—highly inconvenient given I live 40 minutes away and need the truck for work. Autova said they’d schedule me for the paint fix, and Dodge would call when the part arrived. After nearly two weeks of silence, I called Dodge, who claimed they had no record of the repair. After back-and-forth between Dodge and Autova, I was told the part wouldn’t arrive for 2-3 weeks—only to get a call days later saying it was in. Meanwhile, the truck developed a front-end squeak. Since I had a 30-day service guarantee, I called Autova, who told me to have Dodge diagnose it. Dodge said it was the brakes. Autova, claiming the brakes were new and under warranty, agreed to replace them. Before my brake appointment, the transmission started slipping. When I brought the truck in, I asked them to check it. Later, they told me they wouldn’t replace the brakes because their tech couldn’t confirm the noise came from them and couldn’t get the truck to duplicate the transmission issue—despite it slipping daily for me. They then said they’d order a part for the squeak but later called saying they needed me to bring the truck back for a measurement. At this point, I was beyond frustrated. Months in, I’ve had more trouble with this truck than the one I replaced. Terrible communication, repeated inconvenience, and unresolved issues make me regret ever buying from Autova. Highly dissatisfied—wouldn’t recommend. More

Very friendly , compassionate, helpful, Joseph is a funny guy! Helped me clean out my car and Colin is a cool salesman guy! Helped me clean out my car and Colin is a cool salesman More