My Review Of Autowest Honda Roseville:
I originally purchased a vehicle in feb.and did my deal with mike lesko..all went well happy with the deal. Now i wanted to trade that vehicle in for one that got better gas mileage..right out the gate i had problems getting ahold of the person i wanted to speak with, and was passed on to his partner david..well david had problems getting back to me..then i was able to get hold of mike and was asked to come in to appraise my truck..i make an appt, come in and mikes not there, so already i a frustrated that the person i made an appt with is not there, and once again i am handed off to david..who has no clue about anything about the deal I'm trying to do, and he keeps miss pronouncing my husbands name even after several corrections..we appraise my car and I'm told i will get a call back..two days later no call, so i call and have to leave a message. David calls me back to tell me we cant do the deal, fine, I'm not really worried about that, however i am bothered by the fact i have been jerked around for 4 days now..so here is the kicker, i call back to talk to a manager about the service i received and he so much as tells me who cares, what do you want me to do about it! Really??!! Well if you dont care about how your customers are treated then you wont have them for long..i will NEVER use this company again, and would suggest if you want a honda go to carmichael honda not this dealership that doesn't give a crap about its customers.
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