Autowest Honda Roseville

Reason for Visit: Service

I recommend this dealer: No

My Review of Autowest Honda Roseville:
I took my car in to have an oil change while we were on vacation. The oil change went well, but since my visit I have received tons of paperwork from the dealership and obviously from third parties with whom the dealer shared my name and address. I have asked them several times to remove my name and address from their mailing lists, but they ignore my requests and since they shared my name and address with others (extended warranty companies, for example) the mail just keeps increasing.

If you don't mind getting tons of junk mail, by all means have service done at AutoWest Honda-Roseville!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Autowest Honda Roseville:
I bought a brand new 2005 Honda Accord EX fully loaded. They were great to me at the time of purchase. Then, 20 thousand miles later, my car broke down. I had to have it towed in, and they didn’t do anything! They didn’t even want to work on it that day! I am under the age of 21 and they didn’t want to give me a rental car either. They didn’t make me feel at ease, or calm, in fact, they upset me more! Finally about five days later, I got my car back. When I went to the service manager and asked him to guarantee his work, he wouldn’t! I ended up calling the Manager of AutoWest Honda and telling him. All that he offered me was to pay for the costs to repair my car. When I told him that it was under warranty and there were no costs, just frustrations, he said that there was nothing more that he could do! I would NEVER recommend going to them for anything! The Roseville Auto Mall is a joke, along with their employees, and “customer service.”

Share on Facebook

Was this review helpful to you? Yes | No