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BMW Certified Pre-Owned Medford, A Herb Chambers Company

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
309 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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60 Mystic Ave

Medford, MA

02155

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Showing 309 reviews

March 08, 2026

Every time I get my car serviced, I receive a video of the specific work done on my car. This time I didn't receive it. More

by carlosjim_fig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2026

I thought they were transparent and up front about everything. My sales rep Mychael was outstanding. Much better than previous dealers I have dealt with. More

by dkl2540
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mychael Deafonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2026

BMW Medford has delivered excellent service every time we’ve visited. When the time comes, we’ll go there for our next automobile. More

by Pjr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Pjr, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

November 21, 2025

Nicholas was extremely helpful and honest while appraising my car. Thank you for your time and transparency!! More

by caseyalewis
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Casey, thank you for sharing your feedback about Nicholas and our team at Herb Chambers BMW Certified Pre-Owned Medford. We really appreciate it! See you next time.

November 11, 2025

He’s professional, very respectful and listen attentively to my needs. It’s always a pleasure working with him, More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Jules, thank you for the five-star feedback! We're glad you enjoyed working with our team at Herb Chambers BMW Certified Pre-Owned Medford.

November 10, 2025

Exceptional service Thanks to Laurevens Desrosiers. He is a true professional and took care of my problem Instantly. More

by msgoyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Thank you for the review! We will make sure to share this feedback with Laurevens and the rest of the team. We appreciate your business and hope to see you again at Herb Chambers BMW Certified Pre-Owned Medford!

November 05, 2025

Amiel was very helpful and cordiale. My check engine light problem was finally solved, thanks to the service team. The overall experience has shown significant improvement over the last More

by welovelegend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We're delighted to hear Amiel was helpful! Thank you for choosing Herb Chambers BMW Certified Pre-Owned Medford and for sharing your experience with our team. Safe travels, and we look forward to seeing you again down the road!

November 02, 2025

Amiel was very pleasant and professional and attentive to our needs. Overall, we had a great experience. More

by mpisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Hi Pisa! We’re thrilled to hear that Amiel took such good care of you! Thank you for choosing Herb Chambers BMW Certified Pre-Owned Medford and for sharing your experience! We hope to see you again down the road!

September 25, 2025

I came to test drive a car, but the client who came an hour before me bought it. Nicolas did everything he could to find me another car that I ended up buying after a few days, thanks to Tarek's help. I r More

by Cedric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarek
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Sep 26, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

Cedric - we are thrilled to hear you had such a successful experience with Nicolas, Tarek, and the rest of our team. Thank you for choosing Herb Chambers BMW Certified Pre-Owned Medford and for sharing your support! Enjoy your vehicle!

September 20, 2025

I have always had very good service at this dealership, and appreciate Amiel and the rest of the groups professionalism. The video review is very helpful too. More

by mpm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Apanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiel Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurevens Desrosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Aiello, Robert Cohoon
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Sep 22, 2025 -

BMW Certified Pre-Owned Medford, A Herb Chambers Company responded

We are grateful for your feedback regarding Amiel and our team! Providing helpful and professional service is our goal, and we're happy to hear we succeeded. Thank you for choosing Herb Chambers BMW Certified Pre-Owned Medford!

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