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BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center
Medford, MA
110 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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110 Reviews of BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center
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June 14, 2025
I took my BMW in to have it serviced twice this month, and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. and Laurevens did an excellent job of making sure everything went well, which it did. He was courteous, competent, and a pleasure to work with. More
by wyncooper
June 08, 2025
Laurevens and Robert were patient and accommodating with vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we coul vehicle issues that would frustrate anyone. We needed immediate attention to a recurring problem, they made an unexpected loaner available so we could travel for a family emergency and then took an empathetic and considerate approach to our vehicles needs. They approach their roles with a level of responsibility and accountability that fostered trust with us, which is essential in this type of service dynamic. More
by khari
June 06, 2025
This location is very accessible. The atmosphere is pleasant and the service is always good. The atmosphere is pleasant and the service is always good. More
by Linda,MA
Employees Worked With
May 12, 2025
Laurevens and the service team provided excellent service. His communication was great, and his customer service was courteous and professional. service. His communication was great, and his customer service was courteous and professional. More
by rufusortiz
Employees Worked With
May 01, 2025
Amiel is great, always on top of things when checking in service customers like me. He presents the service options immediately, sets up an Uber ride when applilcable, and follows up with prompt emails as t service customers like me. He presents the service options immediately, sets up an Uber ride when applilcable, and follows up with prompt emails as the vehicle is nearing completion. More
by FFactor
Employees Worked With
April 30, 2025
Spacious, relaxed, not busy. It’s way more comfortable. It also got friendly staff who communicated with clients well. It’s way more comfortable. It also got friendly staff who communicated with clients well. More
by H
April 29, 2025
Top notch service, friendly people and luxury atmosphere. Nick was such a professional and was great to work with. Nick was such a professional and was great to work with. More
by Cha19662000
Employees Worked With
April 03, 2025
Excellent experience with this dealership. They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated They bailed me out with a loaner after my car had broken down on the highway a long way from home. They were extremely communicative and accommodated me in every way possible. I’m glad I had AAA tow my car to the friendly and professional people at Herb Chambers. More
by richardmartha
February 27, 2025
Amiel in the service department is always super helpful and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. and great to work with. Gabriel and the sales team as also very knowledgeable and friendly. More
by stephanyhanna
February 22, 2025
Great service! Handled my car with great care and did it very fast. Very happy Handled my car with great care and did it very fast. Very happy More
by alexrzook
