Reason for Visit: Sales
I recommend this dealer: No
My Review of BMW Gallery of Norwood:
ok this is a three part story, the happy, the angry and the funny.
keepin mind my car only has 3200 miles on it in its 2 month life
part 1: friday night i was coming home from a comedy show in boston, i had been driving for about a half hour, and was on teh exit ramp and suddenly the gas peddle didnt do anythign, so i kicked it into neutral, and noticed that the EML light, traction controll lights and hand brake light was on, and that the car was rough idleing betwen 1k and 1.5k. i decided the restart teh car whiel moving and when i did this everything went back to normal.
so i called the bmw dealership and set up an apointment to get it checked out, went in today, got looked at and they called me. the error code read for a Mass airflow sensor fault so they are going to replace it, but htey dont ahve part in so it is being over nieghted to get fixed tomorrrow.
So that the happy part of this story, no rpoblem no worries.
part 2: i also wanted them to replace my aux input adapteor that i had boughten beacuse all it was doing was giving back massive amounts of feed back, i told him i woudl take it out since i had put i in nd figured they woudl not cover the labor on it, so i did and droped the car of as i already mentioned
so in this phoen cal he says that they put it back in for me and it was having the problem(DUH!) bu tthat i have an aftermakret sub and amp, and at this point i know what he is about to say so i cut him off and tell him that i pu tthe aux input in first and it was still have this problem , and he is kind of shocked cus now he has no defense for trying to maybe pin this on me. so he sasy they will replace it but they need my receipt, so i tell them i will drop it off to them tnoight after i get out of work.
So thats the angry part , they tried to get me but i beat them.
part 3: so at the end of my phoen call her says somethign liek " i notcied you got thoes fiber optiocs around teh headlights" so i am liek (internally)"oh great he is goign to try and pin somehting on me beacuse of this" and i am liek "yea i do i love them" his repsone is" yea they are realy nice" and then goes on to ask me where i got them an all sorts of crap about them liek i think he totaly wants them.
thats the funny part:we actually have a bmw service manager wanting to do mods !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DAY 2: the mass airflow sensor has been fixed, but they tried to give me tons more crap about the aux input and my after market stero, bu ti agian shot him down and got him to agree to order me a new one.
NEVER GOING HERE AGAIN
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