BMW of Akron - Service Center

My experience was absolutely wonderful. Eric Eisenhart was so helpful & professional. Everyone there was very professional as well. Eric Eisenhart was so helpful & professional. Everyone there was very professional as well. More

Great communication and customer service every thing was super easy and rental car also easy super easy and rental car also easy More

Great service experience. Really appreciate the detailed video the service technician provided during my visit. Really appreciate the detailed video the service technician provided during my visit. More

Smooth process. Jacob was very helpful. I had previously has a very bad experience at this center and did not return for two years. I was Leary walking in again. Ja Jacob was very helpful. I had previously has a very bad experience at this center and did not return for two years. I was Leary walking in again. Jacob made the difference and I will return again. More

Had a problem with my new vehicle and after a disappointing start management got involved and my experience improved. I would say they did an excellent recovery after a poor start. disappointing start management got involved and my experience improved. I would say they did an excellent recovery after a poor start. More

They are always very responsive to the issues with my cars and solve the problem in a timely fashion cars and solve the problem in a timely fashion More

Staff are friendly and helpful! While waiting for my oil change the waiting area is comfortable and snacks and drinks are provided. While waiting for my oil change the waiting area is comfortable and snacks and drinks are provided. More

Always friendly and professional. Service done in a timely manner. Waiting area very comfortable and clean. Service done in a timely manner. Waiting area very comfortable and clean. More

The service was good and thorough. The video walk through of the undercarriage of the car was very helpful. The video walk through of the undercarriage of the car was very helpful. More

Joey and service excellent. Explained service 100 percent Ahaha. Excellent. Helped with Apple Car play Explained service 100 percent Ahaha. Excellent. Helped with Apple Car play More