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BMW of Alexandria

Alexandria, VA

4.3
901 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers. With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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499 South Pickett Street

Alexandria, VA

22304

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Showing 901 reviews

June 21, 2025

Excellent check in and great communications about my vehicle. Thanks to the staff, great service More

by dhedwan
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Yes
Employees Worked With
Ina
June 21, 2025

They originally told me my car would be ready by 4 pm because I said I had an 5:45 appointment I needed to make. My car wasn’t ready until almost 5:30. In addition when I got my car it had a large brown More

by knarty
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No
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Very helpful and welcoming staff, always a timely resolution. Great service all over, thank you Marcel for taking such a good care of us. More

by durasko
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Recommend Dealer
Yes
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

With an oil change and a break flush for servicing, it wasn’t a bad day to spend a Saturday morning. More

by Melmjcarter
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Recommend Dealer
Yes
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Inconsistent service department. Was called saying car was ready. When I arrived was told it wasn't. Unacceptable. More

by JM
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No
Employees Worked With
Ina
June 21, 2025

Responsive, made themselves available same day while other dealerships pushed me off, worked hard to have my repairs covered under warranty. Listened to my concerns about timeline and got the job done a More

by rosenberg555
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Yes
Employees Worked With
Maxim Reznichenko
June 21, 2025

Excellent service. Appreciate Marcel’s attentiveness & answering all my questions! He knows BMW’s & it was great to have him as my service advisor. Alexandria BMW takes More

by pmlawson2005
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Yes
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Busy service section, but very professional, courteous, and accommodating. Fritz and Jason did a great job keeping me informed. More

by sapreme1
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Recommend Dealer
Yes
Employees Worked With
Fritz Liebig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason McNally
June 20, 2025

Steve and Bella are excellent and ensured the appropriate warranty was applied to my service. More

by aj20715
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Recommend Dealer
Yes
Employees Worked With
Steve Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bella
Jun 20, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience — we’re glad to hear everything was handled to your satisfaction. We appreciate your business and look forward to seeing you next time!

June 20, 2025

Max was AMAZING. This is my first BMW and first service and Max provided EXCELLENT CUSTOMER SERVICE. He counseled me on the importance of bringing my Z4 in on time fo More

by Sabrina
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Recommend Dealer
Yes
Employees Worked With
Max
Jun 20, 2025 -

BMW of Alexandria responded

Thank you for the fantastic feedback! We’re thrilled your first service visit was a positive one and appreciate you trusting us with your Z4. We look forward to welcoming you back next time.

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