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685 Reviews of BMW of Allentown - Service Center
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May 17, 2025
I was very happy with all of the treatment that I received from all of the people that I encountered. Everyone was very courteous and helpful. received from all of the people that I encountered. Everyone was very courteous and helpful. More
by Sylripclark57
Employees Worked With
May 13, 2025
I was treated well. Everyone was friendly. Checking in and out was smooth. Charges for repairs are absurd. Everyone was friendly. Checking in and out was smooth. Charges for repairs are absurd. More
by kh0242001
Employees Worked With
April 29, 2025
Received great service. Car was ready when I needed it service advisor very helpfull . Pleased. Car was ready when I needed it service advisor very helpfull . Pleased. More
by Ebetz
Employees Worked With
April 22, 2025
They provided excellent service and accommodations. ..Excellent! I should have taken my car to them from the beginning. ..Excellent! I should have taken my car to them from the beginning. More
by benjaminafoster
Employees Worked With
April 22, 2025
I was traveling overnight from northeast PA to Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was contacted by Charles German from their service department. Charlie was amazing from start to finish. He had my car in service bright and early and had me back on the road on my journey in almost no time. He was very professional and a pleasure to deal with. He helped me with questions and kept me up to date and informed. Thanks to Charlie, my unpleasant flat tire experience became unexpectedly very pleasant. Great service department! And very nice looking dealership I might add! More
by Jeremy
Employees Worked With
April 09, 2025
Very prompt and courteous service. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. More
by Janebush5
Employees Worked With
April 02, 2025
Great Service and treated with with well. Always asked me for what the problems are and worked on only issues that I approved. Always asked me for what the problems are and worked on only issues that I approved. More
by dontbotherme
Employees Worked With
March 19, 2025
Great service experience at this dealer. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. More
by Spfeif80
Employees Worked With
March 12, 2025
Professional service. Good communication about status of maintenance and repair. Meticulously followed through with the project. Good communication about status of maintenance and repair. Meticulously followed through with the project. More
by RER
Employees Worked With
March 06, 2025
I have always had a fantastic experience with this organization. Lisa Manento, my Service Advisor, was very attentive to my needs and communicated fully what needed to be done to get me on my way. Tha organization. Lisa Manento, my Service Advisor, was very attentive to my needs and communicated fully what needed to be done to get me on my way. Thank you! More
by Monte
