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BMW of Anchorage - Service Center

Anchorage, AK

4.9
226 Reviews

226 Reviews of BMW of Anchorage - Service Center

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March 26, 2025

Trent is knowledgeable and great to work with, loaner car program is excellent! Will def be returning… More

by allyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
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Mar 27, 2025 -

BMW of Anchorage responded

Allyn, we're delighted to hear that Trent and our loaner car program impressed you at BMW of Anchorage. We look forward to welcoming you back in the future!

March 23, 2025

Great service, staff is very friendly and knowledgeable. Would recommend BMW of Anchorage for all sales and service! More

by trystan_diffenderfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Anchorage responded

Thank you for the glowing recommendation! We're delighted to hear that our team at BMW of Anchorage provided friendly and knowledgeable service. We look forward to assisting with any future sales or service needs!

March 19, 2025

David Billman and Trent Mendenhall are amazing. Always there to help and assist you. Love BMW More

by debbiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
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Mar 20, 2025 -

BMW of Anchorage responded

It’s wonderful to hear that David and Trent provided such great assistance at BMW of Anchorage! We appreciate your loyalty and hope you continue to enjoy your BMW.

March 17, 2025

It is always a pleasure to deal with the people who work there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even More

by nessofd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
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Mar 18, 2025 -

BMW of Anchorage responded

Thank you for sharing your positive experience with our team at BMW of Anchorage! We're delighted to hear that Trent, Phyllis, and the parts department have been so helpful. We look forward to continuing to assist you in the future!

March 17, 2025

Everything was great The BMW staff took care of everything extremely well from making appt, to servicem to transportation back and forth. More

by e anchorage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

BMW of Anchorage responded

It is lovely to hear that everything went smoothly during your visit to BMW of Anchorage! Our team takes pride in providing seamless service, from scheduling to transportation. We appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

Outstanding service all around. From the service front desk to the mechanics. Friendly and knowledgeable! More

by Amy.vonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendnhall
Report | Print
Mar 17, 2025 -

BMW of Anchorage responded

It’s great to hear you had such a positive experience, Amy! The team at BMW of Anchorage truly sounds like they went above and beyond for you. If you need anything else, feel free to reach out. Hope to see you again soon!

March 14, 2025

This dealership is swift and efficient. Love the loaner program and ended up buying one! More

by julieannjor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
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Mar 14, 2025 -

BMW of Anchorage responded

It's wonderful to hear that your experience at BMW of Anchorage was both swift and efficient! We're glad you were able to take advantage of the loaner program and find the perfect vehicle. We hope you enjoy your new BMW and look forward to assisting you again in the future!

March 14, 2025

Consistent, thorough, mindful, courteious, conscientious, complete, flexible, astute, problem solving, good follow through, fair, supportive. More

by Frisky243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trwnt Mindenhall
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Mar 17, 2025 -

BMW of Anchorage responded

Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Anchorage met your expectations with such a comprehensive service. We appreciate your support and look forward to assisting you again in the future!

March 13, 2025

Scheduled an appointment for a lifetime oil change, I had to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on More

by Dwpagani06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

BMW of Anchorage responded

Thank you for sharing your feedback. We understand how frustrating it can be to wait longer than expected, especially when scheduling in advance. Your experience is important to us, and we will be reviewing this concern to see how we can improve our process. If you'd like to discuss this further, please feel free to reach out. Best, Nicolas Tapafua - Service Manager - 907-646-7546

March 12, 2025

Thank you! !! Love the Saturday appointment. It just so convenient to get it done on that day More

by Fsommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

BMW of Anchorage responded

We're so glad to hear you love the Saturday appointment option! It's great that the convenience worked well for you. Thank you for choosing BMW of Anchorage, and we look forward to seeing you again soon!

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