
BMW of Atlantic City
Egg Harbor Township, NJ
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Over 2 hours for an oil change compared to other brands, somewhat excessive. Service due light on, has not been reset. Now need to go back to the dealership to get it reset. Otherwise nice new clean and somewhat excessive. Service due light on, has not been reset. Now need to go back to the dealership to get it reset. Otherwise nice new clean and modern dealership. More
The AC BMW Service Team in Egg Harbor Township is fair, responsive and accommodating. Their professional team was able to diagnose the issue quickly and make the necessary fixes to get me back on the road. responsive and accommodating. Their professional team was able to diagnose the issue quickly and make the necessary fixes to get me back on the road. More
I was not given any updates on my car when I dropped it off for an oil change- no calls or texts. I had an appointment at 12 and eventually had to call at 4:30 to ask about when it would be finished. I was off for an oil change- no calls or texts. I had an appointment at 12 and eventually had to call at 4:30 to ask about when it would be finished. I was told 5 to 5:30. I showed up at 5:30 and my service rep was not there and my car was not finished. I highly recommend Tania, who finished up and fixed the billing after the previous service rep listed it as already covered. I was told he had also expressed that he had texted me about my car before leaving, which was false. I eventually was able to take my car home at closing, 6 pm. Primarily for lack of communication, I will not recommended this dealer in the future. More
Tanya is the best. Always helpful and goes above and beyond. Makes the process alot easier. I almost don’t realize I’m spending all my money. Always helpful and goes above and beyond. Makes the process alot easier. I almost don’t realize I’m spending all my money. More
Had an excellent experience with Scott Petrus (service), Connor (parts), and my service technician in repairing my 740 BMW air conditioner in the heat of the summer. This customer appreciated their expediti Connor (parts), and my service technician in repairing my 740 BMW air conditioner in the heat of the summer. This customer appreciated their expeditious efforts because of the heat. MY SERVICE EXPERIENCE WAS NOTHING LESS THAN EXEMPLARY! More
Outstanding! Very professional and extremely customer focused. Highly recommend them. Quick and efficient and knowledgeable Very professional and extremely customer focused. Highly recommend them. Quick and efficient and knowledgeable More