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BMW of Beaumont - Service Center

Beaumont, TX

4.7
81 Reviews
Call Service Center (409) 515-7289

81 Reviews of BMW of Beaumont - Service Center

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October 27, 2023

The service department staff are all very friendly and helpful. Our Service Advisor, Taylor Snook, was very helpful. He returned our phone calls and responded to our text messages quickly and was always v More

by jheurte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Report | Print
Nov 04, 2023 -

BMW of Beaumont responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 21, 2023

Nice people and good service people. Easy to get service appointment. The staff were helpful and friendly. More

by southern.appraisals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna,John
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Oct 24, 2023 -

BMW of Beaumont responded

It's great to hear that you found the staff to be nice. The service was good and it was easy to get a service appointment. Helpful and friendly service staff can contribute to a positive and convenient experience. We appreciate your business. We look forward to assisting you in the future.

Oct 24, 2023 -

southern.appraisals responded

See you at the next appt

October 20, 2023

Very clean, professional, kind staff. Knowledgeable and patient. Kim and John made me feel so comfortable while waiting More

by Kbandmy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bennet
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Oct 21, 2023 -

BMW of Beaumont responded

It's fantastic to hear that your experience was characterized by a very clean environment, professional and kind staff, knowledgeable and patient service and that Kim and John made you feel comfortable while waiting. These are all important aspects of providing an excellent customer experience. Your satisfaction is our priority.

October 14, 2023

Very helpful advisors every visit. They all were very knowledgeable and answered every concern of mine. More

by Bebelover23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Oct 17, 2023 -

BMW of Beaumont responded

We greatly appreciate your feedback! It's wonderful to hear that you consistently find our advisors to be very helpful and knowledgeable, addressing all your concerns. Your satisfaction and peace of mind are important to us, and we're here to assist you with the same level of excellence in the future. Thank you for choosing us!

October 12, 2023

Taylor Snook always takes great care of me. Videos are sent of all inspections and I get a loaner car to run around in while services are being done More

by renee2216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Report | Print
Oct 14, 2023 -

BMW of Beaumont responded

It's great to hear that Taylor always takes great care of you, and the added touch of receiving inspection videos and having access to a loaner car while services are being done adds to the overall positive experience. Thanks for sharing your thoughts!

October 04, 2023

The service person Robbie is always real helpful when i come in to get my car service no matter what im getting done More

by brandoncastille1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Oct 05, 2023 -

BMW of Beaumont responded

It's fantastic to hear that you had a great experience and that Robbie provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 01, 2023

It is one of the best dealerships I have ever had the pleasure of dealing with the people are very friendly and helpful and go out of their way to make you comfortable More

by sandralimbrick34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Snook Taylor
Report | Print
Oct 03, 2023 -

BMW of Beaumont responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Oct 03, 2023 -

sandralimbrick34 responded

ABSOLUTELY

September 18, 2023

Excellent communication and service from customer service and from the service technicians. I am very satisfied with my service! More

by m.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Snook
Report | Print
Sep 19, 2023 -

BMW of Beaumont responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 08, 2023

Kim and Dusty were both so awesome. They both displayed perfect customer service and represented the BMW in Beaumont very well. More

by Melinda Merrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly and Dusty
Report | Print
Sep 21, 2023 -

BMW of Beaumont responded

It's wonderful to hear that both Kim and Dusty provided you with awesome customer service and represented BMW of Beaumont very well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Advisor Robbin was kind and professional. She was able to get my car in and out within 2 hours.Excellent service for my car needs. More

by ShinetteAppling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbin
Report | Print
Sep 22, 2023 -

BMW of Beaumont responded

Thank you for your kind words about Robbin! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

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