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BMW of Bel Air - Service Center

Bel Air, MD

4.8
165 Reviews

165 Reviews of BMW of Bel Air - Service Center

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August 04, 2025

Great experience! Easy to schedule appointment, professional staff that were pleasant to interact with and the service took no time at all More

by Millingtongrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Aug 05, 2025 -

BMW of Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 14, 2025

Friendly staff and they keep you informed as to the progress of your service. Comfortable seating and amenities. Reasonable waiting time for the service. More

by harryj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jun 15, 2025 -

BMW of Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2025

Great service with very professional crew. I liked receiving the video from the shop explaining the work that needed to be done. More

by Cuqui263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 04, 2025 -

BMW of Bel Air responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2024

Service visit went very well. It was a good visit. Got the vehicle washed as well More

by hoffinl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Herold and Andrew Ramirez
Report | Print
Dec 22, 2024 -

BMW of Bel Air responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

This dealer exceeds all expectations for any dealership I have been to. Politeness, accuracy of diagnosis and price all make you feel like it’s not a dealer. The service managers are probably the best part o More

by Chuck V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Andrew
Report | Print
Jul 10, 2024 -

BMW of Bel Air responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2024

Great 1st visit to BMW of Bel Air, but they were not successful in their efforts to repair my cruise control. More

by moondogsailing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 04, 2024 -

BMW of Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (667) 770-6776.

June 10, 2024

Good no nonsense purchasing experience and great service department that communicates well with the customer. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Steve
Report | Print
Jun 13, 2024 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2024

Enjoy working with Steven in the service department. I respect his honest recommendations and opinions. He is very pleasant to work with either in person or during a call. Honestly, when scheduling my More

by cdunfo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
May 24, 2024 -

BMW of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bel Air. We always strive to provide personable and excellent customer service. Thank you for the review!

May 14, 2024

Steven is a great service advisor and is very people friendly. He is a great person at what he does. More

by icedaccess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
May 16, 2024 -

BMW of Bel Air responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you need more help, our team is available to talk -- safe travels!

April 07, 2024

My service representative Andrew was very helpful and profession, and everyone was was friendly and More

by Real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 09, 2024 -

BMW of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bel Air. We are always more than happy to assist you if anything else comes up. Take care!

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