BMW of Buena Park

Outstanding service and great price on a 2026 BMW X3. Will definitely buy our next BMW at Buena Park. Greg, Hussein and Jake were all excellent! Will definitely buy our next BMW at Buena Park. Greg, Hussein and Jake were all excellent! More

Good professional service advisors. Knowledgable, polite and attentive to details. Service completed on time and as quoted. Thank you. Knowledgable, polite and attentive to details. Service completed on time and as quoted. Thank you. More

I’ve worked with many service advisors over the years, and Adrian Kim at BMW Buena Park is truly in a class of his own. From start to finish, Adrian demonstrated professionalism, transparency, and genuine and Adrian Kim at BMW Buena Park is truly in a class of his own. From start to finish, Adrian demonstrated professionalism, transparency, and genuine care for the customer experience. At check-in, he clearly explained the service scope, timeline, and cost breakdown—distinguishing what was necessary from what could wait, with no pressure or upselling. Throughout the process, he kept me fully informed with timely updates, coordinated a loaner vehicle seamlessly, and ensured everything stayed on schedule. When I returned to pick up my vehicle, it was ready exactly when promised. The repair was completed perfectly the first time, and the final invoice matched the original estimate precisely—something rare in today’s service world. Adrian also went above and beyond by pointing out a minor upcoming maintenance item, giving me practical options for future service planning. Adrian represents the very best of BMW’s service culture—honest, knowledgeable, proactive, and customer-focused. Thanks to his professionalism and attention to detail, I now have complete confidence in continuing all my BMW service needs at Buena Park. Highly recommend Adrian Kim and the BMW Buena Park Service Team for anyone seeking excellence and trust. Thanks More

I regularly bring my cars here. Service was fast. Victoria kept me informed of my car’s status. Service was fast. Victoria kept me informed of my car’s status. More

Excellent Service provided by Enrique. Everything he told us was accurate on the diagnosis on the vehicle. Everything he told us was accurate on the diagnosis on the vehicle. More

This is my second visit and even though it's not the nearest location, I appreciate the good customer service. Enrique was not pushy when it comes to making a purchase, and his communication is both fr nearest location, I appreciate the good customer service. Enrique was not pushy when it comes to making a purchase, and his communication is both friendly and effective. I would recommend it based on my experience so far. More

Very polite and efficient Finish the job as promised. Always trust this service department and will come back Always trust this service department and will come back More

Very good customer service. Convenient location for me and follow up with the repair problem. Get out honest advice valuable from the advisor and timely .David continue to deli Convenient location for me and follow up with the repair problem. Get out honest advice valuable from the advisor and timely .David continue to delivery exceptional customer service More

Tai is the best ! He’s the reason I buy my cars here. His professionalism and personality make buying a car a wonderful experience. He’s the reason I buy my cars here. His professionalism and personality make buying a car a wonderful experience. More

Aimee O was a pleasure to work with. Made trading in our i4 lease for a new one from out of state a BREEZE. Everything was explained over the phone and emails. We did not have to step fo Made trading in our i4 lease for a new one from out of state a BREEZE. Everything was explained over the phone and emails. We did not have to step foot into any dealership. Definitely worked within our budget with no bull s*%^ and got the vehicle we wanted with the haggling and harassment we would have a received from the local dealerships we would have had to go through. This is our second vehicle at BMW of BP and probably won't be the last! Thanks so much for the awesome customer service and experience. More