BMW of Cape Cod, A Premier Company - Service Center

Excellent customer service! We were able to get an appointment in a timely manner. They were very courteous and responsive. We so appreciate the complementary wash, wax and vacuum! appointment in a timely manner. They were very courteous and responsive. We so appreciate the complementary wash, wax and vacuum! More

As always, BMW of Cape Cod provided solid, prompt service in a clean, professional environment. My vehicle was ready at the time promised and everything went very smoothly from booking the service appointmen in a clean, professional environment. My vehicle was ready at the time promised and everything went very smoothly from booking the service appointment to dropping my vehicle off and picking it up once completed. More

Friendly, accommodating and easy! Everything was clearly explained and my car was repaired and ready right on schedule! I've been an ongoing customer for years! explained and my car was repaired and ready right on schedule! I've been an ongoing customer for years! More

Before covid, this dealership had excellent customer service. With covid, something changed, three times I tried to make contact with the service department and had to leave a message for them to call m service. With covid, something changed, three times I tried to make contact with the service department and had to leave a message for them to call me back. The call back took anywhere from 1 to 3 hours. Clearly the dealership has cut back on service people. More

Professional, efficient, customer centered, prompt. Alfred kept me informed on status of my vehicle while waiting in comfortable environment. Car returned cleaned after service. Respect to CoVid precau Alfred kept me informed on status of my vehicle while waiting in comfortable environment. Car returned cleaned after service. Respect to CoVid precautions noted throughout establishment. More

Great service from booking to pickup - Maeve is a great asset! She arranged for us to get to/from Main St for lunch while waiting. asset! She arranged for us to get to/from Main St for lunch while waiting. More

From buying , to service and routine needs BMW of Cape Cod always surpasses my expectations. They deliver an exceptional seamless process and truly are a premier experience. Cod always surpasses my expectations. They deliver an exceptional seamless process and truly are a premier experience. More

This was first visit to BMW of Cape Code following a move from the midwest. I was very pleased with the scheduling and frequent reminders, I waited for the vehicle and Maeve provided regular updates on the c from the midwest. I was very pleased with the scheduling and frequent reminders, I waited for the vehicle and Maeve provided regular updates on the completion, overall much better experience than my previous BMW dealer in the Midwest. More

Everyone at the Hyannis BMW were great to work with. My salesman Tim was excellent. He worked with me for months with no pressure. He always got back to me quickly with any questions I had. I just returned salesman Tim was excellent. He worked with me for months with no pressure. He always got back to me quickly with any questions I had. I just returned for my first service and the service department employees were very professional and efficient. I love my 2020 BMW X5. More

Maeve was very pleasant but not so good at communicating my Lyft ride back to pick up my car. Next time I’ll wait. Thank you my Lyft ride back to pick up my car. Next time I’ll wait. Thank you More