BMW of Cape Cod, A Premier Company - Service Center
Hyannis, MA

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center
Easy in easy out! Just the kind of service visit we all like! I have purchased a dozen BMW's through the past 10 years and I have always had excellent service with Premier Cape Cod. like! I have purchased a dozen BMW's through the past 10 years and I have always had excellent service with Premier Cape Cod. More
Great place to do business. I have bought four cars there and plan to buy more. Your service department is excellent and they do a very good and through job. Why would anyone go anywhere else? The p there and plan to buy more. Your service department is excellent and they do a very good and through job. Why would anyone go anywhere else? The people are very pleasant and well informed. More
Service department diagnosed the problem within the time promised. They had the part on hand which allowed me to wait while the repair was performed. Maeve, my service representative, kept me informed as promised. They had the part on hand which allowed me to wait while the repair was performed. Maeve, my service representative, kept me informed as to the issue and the timeline for repair. More
Regular maintenance plus an engine warning light. Alfred was professional, friendly and know. He and everyone working in the facility abided by COVID protocols. No problems and car delivered without prob was professional, friendly and know. He and everyone working in the facility abided by COVID protocols. No problems and car delivered without problems. I very much appreciate the wash and internal cleaning. While waiting I spoke with James Carbonell about my options for returning my lease in the next few months. As always James was just outstanding...providing options and taking the time to clearly describe them...I ask a lot of questions. More
Excellent responsive service and friendly service people, answered all questions clearly. Also observed social distancing rules in and out of the service area. I have always had a good experience at this dea answered all questions clearly. Also observed social distancing rules in and out of the service area. I have always had a good experience at this dealership More
Maeve is really helpful and accommodating.Service was Maeve is really helpful and accommodating. Service was prompt we had tow tires mounted and balanced due to flat tire Tires were not inflated fully Maeve is really helpful and accommodating. Service was prompt we had tow tires mounted and balanced due to flat tire Tires were not inflated fully though for some reason when we brought them back. More
Maeve has been extremely nice and helpful both times I've been in for service. She's very professional ! My car did not get finished the day promised but she offered a loaner which i did not need but appre been in for service. She's very professional ! My car did not get finished the day promised but she offered a loaner which i did not need but appreciated the ofer More
Yes I would however this time we had a communication problem... meaning none I had to call to check on vehicle instead of them calling me... it’s frustrating when they say they will call and don’t when problem... meaning none I had to call to check on vehicle instead of them calling me... it’s frustrating when they say they will call and don’t when they close at 5 and when I did call at 4:35 got a recording! More
Was told it was going to cost me 180.00 for break fluid. They when I got my vehicle the SOS notification came on and was told it’s because we were in the garage and if it continues to come back. I told them They when I got my vehicle the SOS notification came on and was told it’s because we were in the garage and if it continues to come back. I told them I live in Plymouth and was told ok and he walked away. Will most likely never go back. More