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BMW of Cincinnati North
Cincinnati, OH
1,191 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 1,191 reviews
January 23, 2026
Customer service is horrible. I walk in. Nobody says hi. Nobody looks at me. Nobody assisted me. I stood for 15 minutes as if I weren’t even there. I walk in. Nobody says hi. Nobody looks at me. Nobody assisted me. I stood for 15 minutes as if I weren’t even there. More
by s.lavilla
January 18, 2026
Excellent customer service from all employees I encountered at BMW Of Cincinnati North. I had extremely quick turnaround on my car service issue. I will use them for all my BMW car service needs! encountered at BMW Of Cincinnati North. I had extremely quick turnaround on my car service issue. I will use them for all my BMW car service needs! More
by duganvi01
Employees Worked With
January 13, 2026
Staff very professional and friendly make visit well worth it feels safe to bring my car worth it feels safe to bring my car More
by Mrtepay
Employees Worked With
January 01, 2026
I worked with Brian Williams and he was fantastic as ever. We did most of our communication via text and everything went very smooth. ever. We did most of our communication via text and everything went very smooth. More
by schenkbj
Employees Worked With
October 19, 2025
Kaitlyn has always been very helpful and professional. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. More
by Bob Goebel
October 17, 2025
Shontel is always very knowledge, helpful and courteous. My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset to BMW. Herb Gansheimer More
by Herb.Ginny
Employees Worked With
October 17, 2025
Tyler was fantastic and a genuine nice guy. He definitely possesses qualities that aren’t typical for a salesperson. He was patient with my decision making. He listened to what was important He definitely possesses qualities that aren’t typical for a salesperson. He was patient with my decision making. He listened to what was important to me in a vehicle. He was honest about quality when I was trying to decide between different models. I appreciated his willingness to go above & beyond even willing to drop the vehicle off so that I wouldn’t have to wait. He also was very willing to go over all the features even at a later date so that I could get full use of all the amazing technological features! He was very dedicated to making sure that my vehicle was dropped off to me in the best possible condition from getting new rims to a new clear coat. The car looked better than when we first laid eyes on it! After a few hiccups in communication on my part I have a reliable vehicle that I am so excited and blessed to own. More
by nicspeedy
October 11, 2025
Clearly explained to-be-done repairs. Trust the work outcomes and professionalism. Easy to schedule. Trust the work outcomes and professionalism. Easy to schedule. More
by mrnonfin
Employees Worked With
