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BMW of Cincinnati North

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,193 Reviews
Welcome to our new website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on Find It For Me, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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105 W Kemper Rd

Cincinnati, OH

45246

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Showing 1,193 reviews

March 03, 2026

Not my first time dealing with BMW North. Always a great experience. Brian was awesome to work with. More

by Stellaepure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

BMW of Cincinnati North responded

Thank you for the positive feedback! We're glad Brian provided you with a great experience. We appreciate your continued business at BMW of Cincinnati North.

February 18, 2026

Jake Sweeney Bmw Cincinnati is a great place to do business with very nice showroom service department and personnel. Everyone is super nice. Seems to know what they’re doing get you in and out in a v More

by Georgeross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
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Feb 18, 2026 -

BMW of Cincinnati North responded

Thanks for the kind words about our team and facilities! We’re happy to hear Michael provided excellent assistance, and we hope to see you next time at BMW of Cincinnati North.

January 24, 2026

Friendly and responsive. Kaitlin went out of her way to be helpful. I will continue to have my car service here. More

by dr.brentbader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
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Jan 26, 2026 -

BMW of Cincinnati North responded

We couldn't be happier to hear that Kaitlin went the extra mile for you! Thank you for choosing BMW of Cincinnati North and for sharing such a glowing review, Brent.

January 23, 2026

Customer service is horrible. I walk in. Nobody says hi. Nobody looks at me. Nobody assisted me. I stood for 15 minutes as if I weren’t even there. More

by s.lavilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Dexter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Moorhead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Besl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

BMW of Cincinnati North responded

We're very disappointed to see that your recent shopping trip has left you so upset, as you should always receive friendly and attentive service from our staff. We will be speaking to our team members about your feedback, but please also feel free to contact me. Thank you, The Team at BMW of Cincinnati North - (513) 782-1122

January 18, 2026

Excellent customer service from all employees I encountered at BMW Of Cincinnati North. I had extremely quick turnaround on my car service issue. I will use them for all my BMW car service needs! More

by duganvi01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Snelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

BMW of Cincinnati North responded

Thank you for your kind words! We're delighted to hear about your excellent experience with our team. See you next time at BMW of Cincinnati North!

January 13, 2026

Staff very professional and friendly make visit well worth it feels safe to bring my car More

by Mrtepay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

BMW of Cincinnati North responded

Great to hear the staff was professional, friendly, and made your visit worthwhile! We're glad you felt safe bringing your car in at BMW of Cincinnati North.

January 01, 2026

I worked with Brian Williams and he was fantastic as ever. We did most of our communication via text and everything went very smooth. More

by schenkbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

BMW of Cincinnati North responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that Brian made your experience smooth and enjoyable. We hope to welcome you back to BMW of Cincinnati North in the future.

December 20, 2025

The customer service is very good, in my personal experience. The waiting room is comfortable and has coffee, water and snacks. No complaints. More

by dabato69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

BMW of Cincinnati North responded

We are pleased to hear this feedback! Thank you for choosing BMW of Cincinnati North and for sharing your experience. We hope to see you again in the future! Safe travels!

October 19, 2025

Kaitlyn has always been very helpful and professional. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. More

by Bob Goebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
KRISTIN COOPER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

BMW of Cincinnati North responded

Hi Bob, we're delighted to hear Kaitlyn's professionalism and clear communication made your visit a pleasant one! We look forward to assisting you again here at BMW of Cincinnati North.

October 17, 2025

Shontel is always very knowledge, helpful and courteous. My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset More

by Herb.Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

BMW of Cincinnati North responded

Herb, thank you for sharing your feedback about Shontel! We appreciate your business and we'll see you next time at BMW of Cincinnati North.

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