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BMW of Dallas
Dallas, TX
1,588 Reviews
As one of the largest BMW dealerships in the Dallas-Fort Worth area, BMW of Dallas is your local destination for all new and pre-owned BMW cars and SUVs. Located in Dallas just southeast of the Dallas Love Field Airport, our showroom is only a few minutes from downtown. With an expansive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned cars, trucks, and SUVs for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in Dallas to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,588 reviews
July 02, 2025
Absolutely incomprehensible negative experience after purchasing a used EV. I need the confirmation that my purchase was reported to the IRS by the dealer so I can claim the used EV tax credit. Yes, it w purchasing a used EV. I need the confirmation that my purchase was reported to the IRS by the dealer so I can claim the used EV tax credit. Yes, it was brought up multiple times throughout the process before I signed. Yes, the vehicle qualified. Yes. I qualified. I have been met with nothing but stonewalling replies that I ONLY need to provide the sale paperwork to my CPA which is not correct at all. I even sent the appropriate links. When that fell on deaf ears I sent the appropriate screenshots. All I've gotten in response to that is... crickets. I am sharing in hopes no one else goes into this dealership with the false hope that this dealership will cooperate in facilitating their role in the used car or new car IRS EV year end tax credit. And also yes, the Autonation website even has a page that gives the reassurance the dealer will provide the necessary confirmation paperwork. Unbelievable. More
by Maybe
Employees Worked With
Sergio
June 26, 2025
PURCHASED A 2018 JEEP GRAND CHEROKEE/TRACKHAWK,TALKING WITH SALESMAN HE TOLD ME THE ONLY THING HE ABOUT THE BODY WAS SCRATCHES ON THE BRA GUARD. WHEN I GOT MY JEEP SHIPPED TO ME I NOTICED DAMAGE TO THE RI WITH SALESMAN HE TOLD ME THE ONLY THING HE ABOUT THE BODY WAS SCRATCHES ON THE BRA GUARD. WHEN I GOT MY JEEP SHIPPED TO ME I NOTICED DAMAGE TO THE RIGHT FRONT FENDER WHERE THE MOLDING IS COMING OFF AND YOU CAN SEE WHERE THEY TRIED TO GLUE IT BACK ON.THEN WE NOTICED THE DOOR LATCH ON THE RIGHT REAR DOOR INSIDE WAS BROKEN. THIS IS ALARMING AS MY GRANDSON WAS SITTING BACK THERE AND COULD NOT GET . IMAGINE IF IT WOULD HAVE BEEN AN EMERGENCY! SO THEN I GOT INSIDE THE DRIVERS SEAT AND NOTICED THE DASH PAD WAS PEELING BACK AND ALL WRINKLED. SO ON MONDAY I CONTACTED THE DEALER AND SALESMAN AND TOLD HIM ABOUT ALL THESE ISSUES, HIS FIRST RESPONSE WAS WELL THE JEEP IS 8 YEARS OLD. I FEEL THAT IF THIS JEEP HAD GONE THROUGH A PRE-SALE INSPECTION THESE ISSUES HOPEFULLY WOULD HAVE BEEN FIXED.I FEEL THAT IF I WOULD HAVE GONE INSIDE THE TO BY THIS JEEP IN PERSON INSTEAD OF ON LINE THEY WOULD HAVE FIXED THESE PROBLEMS TO GET ME TO BY THE JEEP . MUCH MORE TO SAY .BUT RIGHT NOW I AM JUST SO UPSET ABOUT THIS WHOLE MESS , I WAS EXCITED ABOUT MY TRACKHAWK, BUT AFTER GOING THRU ALL THIS I DON'T EVEN THINK I WANT IT ANYMORE ,AND WE ARE NOT EVEN FINISHED. THE ONLY BRIGHT SPOT IN THIS WHOLE MESS IS THE FINANCE MANAGER SHE IS THE ONLY ONE WHO SEEMS TO CARE ABOUT MY PROBLEM. More
by charlievigil598
Employees Worked With
I DON'T KNOW THE MANAGERS NAME BUT HE JUST DOES NOT GIVE xxxx HE SOLD A JEEP AND THATS ALL HE CARES ABOUT!!
June 20, 2025
From the minute I pulled in until I left the environment was very professional and informative. Darick Connelly did a great job of communicating and updating me as the time lapsed. My service was longer t was very professional and informative. Darick Connelly did a great job of communicating and updating me as the time lapsed. My service was longer than expected but the communication from Darick kept me informed and provided the opportunity for me to continue or leave. If I decided to leave he offered an uber ride home and back. Overall the experience was excellent More
by Mikec
Employees Worked With
Darick Connelly
June 05, 2025
Easiest car purchase! Andre was great to work with and was available when I needed him. I like the no haggling process. The business manager, Carlos, was easy to work wi Andre was great to work with and was available when I needed him. I like the no haggling process. The business manager, Carlos, was easy to work with & gave me a great deal on an extended warranty. The place has beautiful vehicles inside & is clean and comfortable. More
by Jacksters_mom
Employees Worked With
Andre, Carlos
